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Pete20
Level 1: Cadet

How do I get home phone support

Answered

I have spent 1hour and 45 mins in 2 separate phone calls today on my mobile to try and register a home phone with no dial tone and have given up in disgust. What a waste of my life.

Is there any other way to notify Telstra of a home phone fault. All the web pages I tried directed me to make a call. Clearly this approach ain't working.

Any recomendations for another service provider - with decent service ?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: How do I get home phone support

If you can't get through on 132203 for some reason then you can report a fault online at https://service.telstra.com.au/general/home-phone-fault/
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

View solution in original post

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1 REPLY 1
Level 23: Superhero
Accepted Solution

Re: How do I get home phone support

If you can't get through on 132203 for some reason then you can report a fault online at https://service.telstra.com.au/general/home-phone-fault/
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

View solution in original post

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