Hi. We recently had a Telstra home phone line established at our house with the intent of getting a naked DSL connection with another carrier. We were unable to simply activate the line and had to select a monthly plan with the service. How do we now cancel this monthly plan so that there is no ongoing charge from Telstra without deactivating the line? Is there a charge for cancelling the monthly plan?
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Thanks - If the alternate provider cannot provide a 'naked' internet service at our new address, do we need to keep paying monthly fees to telstra even if the alternate provider is actually providing our phone and internet service? I understand that we would have to pay $100 for early termination to telstra, but would the line still work?