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How to transfer call from T-Hub tablet to handset and vice versa

How do I transfer phone calls from the Tablet to a Handset?

During a call, tap Transfer Call on the tablet to transfer the call to a handset. Select from the list of registered phones that you would like to transfer the call to. Whilst the call is being transferred the other person on the line will hear silence.

 

Once a device has picked up, you can swap who you are speaking to, whether it be the person on the other handset or the person on the other line, by pressing the Swap icon on the tablet.

 

You can then choose to either:

 

1. Handover and end call – this transfers the call to the handset and hangs up the tablet; or

2. Merge Calls – this will enable you to have both the person on the phone and on the tablet to remain on the call whilst speaking to the person on the line. If either the handset or the tablet hangs up, the call will continue until either the remaining phone or the person on the line ends the call.

 

How do I transfer phone calls from a handset to the tablet or another handset?

During a call, select Options then Transfer Call. You'll be asked to select the phone you want to transfer the call to. During the transfer time the other party will hear silence. Once a phone has picked up you can swap who you are speaking to, whether it be the person on the other handset or the person on the other line, by pressing the

 

Swap icon on the tablet:

You can then select Options to either:

1. Transfer Call – this transfers the call to the other phone and hangs up the call on the handset

2. 3-Way Chat – this will enable you to have both the person on the phones to remain on the call whilst speaking to the person on the line. If either the handset or the tablet hangs up, the call will continue until either the remaining phone or the person on the line ends the call.

 

New Call:

When you are on a call, touch Add Call. This will put the first caller on hold while you either dial or search for a contact to dial.

Once the second caller picks up you can swap between callers by touching Swap or you can join the two callers together by selecting Merge Calls.

To end a 3-Way Chat, press End Call.

Version history
Revision #:
2 of 2
Last update:
May 2017
Updated by:
 

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