CrowdSupport®
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Level 1: Cadet

Land line constantly busy

My landline phone won't accept incoming calls or make outgoing calls, incoming calls say the line is busy and outgoing calls just disconnect after dialling. 

I have tried my old land phone but there is no dial tone just a hum on the line.

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2 REPLIES 2
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Level 25: The Singularity
Level 25: The Singularity

Re: Land line constantly busy

Sounds like an open line.  Give 132203 a call (If non-NBN) or 1800 834 273 (NBN), or https://livechat.telstra.com 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 23: Superhero

Re: Land line constantly busy

Hello 

Reading your question, I think you have NBN.

If so, switch your modem off for 3 or 4 minutes and switch back on again. Hopefully this fixes your issue. Thanks 

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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