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Mishca
Mishca
Level 1: Cadet
January

Message 101 issue

My phone states I have a message and I get the stutter dial tone but when I dial the 101 there are no messages, how can I resolve this issue.

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ForensicsGuru
Level 21: Augmented
January

Re: Message 101 issue

In response to Mishca
Are you on NBN? I have the same issue and was not able to get resolution even with my inside contacts... Looks like there is a signalling issue with NBN/VOIP.
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
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Mishca
Mishca
Level 1: Cadet
January

Re: Message 101 issue

In response to ForensicsGuru

Yes I am on the NBN

Thanks for the info I now know I have to put up with it.  Just a little annoying though

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ForensicsGuru
Level 21: Augmented
January

Re: Message 101 issue

In response to Mishca
Even more annoying fact is that when I sometimes manage to "clear it" then it sometimes does not come back when there really is a message... @Yastiandrie, any further ideas now that we know I am not alone?
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
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Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
January

Re: Message 101 issue

In response to ForensicsGuru
Could try leaving yourself a message then clearing it out. May fix it
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
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ForensicsGuru
Level 21: Augmented
January

Re: Message 101 issue

In response to Yastiandrie
Will try that and report back. Good idea that did not occur to me...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
  • 1 Reply
0 Kudos
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Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
January

Re: Message 101 issue

In response to ForensicsGuru
Just occurred to me TBH
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
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0 Kudos
Like
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ForensicsGuru
Level 21: Augmented
January

Re: Message 101 issue

In response to Yastiandrie
Well, actually did not have time to test it. One of the spammer's did not hang up before going to the bank and after I cleared their empty message it now behaves correctly...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
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