Level 1: Cadet

Messages 101 option to delete messages seems to have changed

Messages 101 seems to have changed their options (without notice) and I can no longer use 5 to delete messages, any help

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Support Team
Support Team

Re: Messages 101 option to delete messages seems to have changed

Hi @RE53


I'm not aware of any changes to our Message 101 service


You should still be able to delete messages 


Your messages will play automatically when you call MessageBank.


After listening to your messages, you can press:

1 to replay the message

2 then 2 to call the person back*

5 to delete the message and go to the next one


MessageBank automatically stores all your new messages for 14 days, and for seven days once you’ve played them (unless you delete them first). You’ll have storage for up to 60 messages of up to five minutes each.


If you're having trouble with your home service & would like us to make sure everything is ok on our end, please call 132 203


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