Level 1: Cadet

No dial tone on home phone

Yesterday and today I have no dial tone on the landline. However, the internet is still working. When I go through Telstra's self-help routine I end up with "phone 13 22 03". Now, how am I supposed to do that when I don't use a mobile?!!!

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Level 7: Deputy Inspector

Re: No dial tone on home phone

Hi Turagu,

In your situation one of the better options would be to try to solve this issue through LIVE CHAT.

If you choose to use it its possible to get through on this link:


Staff on the chat are very helpful and I'm sure that they will report the fault for you.



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