I noted on my bill this month that two phone calls have been made from my landline. We do not use a landline at home and do not have one plugged into the wall. I'm sure you receive this feedback all the time but I don't actually want a landline but I have to have it apparently.
I was surprised to see 2 phone calls on my bill to a number I am not familiar with and when I called the number (from my mobile) it was a window company based on the Gold Coast (I live in Melbourne). When I called Telstra I was advised that it was impossible and that the calls had been made. At the time I thought why should I make a big deal about it because the cost was approximately $1. However, when reviewing my bills online I noticed that there are couple of calls from my landline over the past 6 months. These calls are made to different numbers and none of the numbers do I recognise. Again its not big cost but its more the principle of being told the calls were made when we do not have a landline phone at home plugged in.
I'm unsure how these calls have been made and would like it to be investigated. I am happy to provide further information but it is any calls made from my landline in the last 6 months.
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