Niki87
Level 1: Cadet

Phone only rings twice

Our phone is only ringing twice before it goes to a automated voicemail- not ours.. Can someone help? 

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: Phone only rings twice

Hi Niki87,

 

Sounds like you just need to extend the ringtime before your calls are forwarded to Home Messages 101. Here are the instructions:

 

1. From your handset dial * 99
 
2. Enter the number of seconds phone is to ring before going to MessageBank (must be between 5 and 60 seconds.)
 
3. Press HASH ( # )
 
4. Replace the handset

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