CrowdSupport®
Highlighted
Boardguru
Level 1: Cadet

Prism telecom

Received phone call from Indian sounding person trying to tell me he was changing me to unlimited broadband unlimited upload/download etc at a certain speed I told him I was not with prism I'm a Telstra customer he said they were a part of Telstra I didn't believe him so another guy took over the call same line no transfer like he was listening the whole time just sounded so dodgy I hung up on them after all they'd phone 4 times In an hour so I figured if they were legit they'd call back never did 83707019 was the number

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: Prism telecom

No Prism is a seperate ISP. They have in the past done the same sort of things even though when they do it is clearly intended to be deceptive. Usually if they don't think they have a bite they will just drop you and move onto trying to convince the next person... sadly it works a lot. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit
Find out more about direct debit and the Telstra 24x7 App ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now