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I have had a guardian 301 Mk2 for about a year. It has worked well except recently I have been unable to accept any announced calls (on either handset). Pressing the buttons 1,2,3 or 4 simply does nothing and the announcement simply goes on and on. I have tried telstra phone support and reset all functions according to the manual with no success. Is anyone able to help as I would like to keep the call screening function on if possible?