CrowdSupport®
Level 1: Cadet

Problem with Announced calls on Guardian 301

I have had a guardian 301 Mk2 for about a year. It has worked well except recently I have been unable to accept any announced calls (on either handset). Pressing the buttons 1,2,3 or 4 simply does nothing and the announcement simply goes on and on. I have tried telstra phone support and reset all functions according to the manual with no success. Is anyone able to help as I would like to keep the call screening function on if possible?

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Telstra (Retired)
Telstra (Retired)

Re: Problem with Announced calls on Guardian 301

Hi florinado

 

If you have already tried defaulting the handset/base ( Page 57 here ) and still not working then you should be able to look into having the phone replaced which depends on where it was purchased.

 

- AlistairQWA

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