s5gv2
Level 1: Cadet

Rented phone not needed

If I change to another phone company do I have to hand back my rented telstra phone? If I do can I just take it to a telstra shop and hand it over

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2 REPLIES 2
Level 21: Augmented

Re: Rented phone not needed

if you have another phone you can use you can take it back anyway even if you remain with Telstra and not have to pay the rental for the handset
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Statistically, three out of five people are not the other two
Level 23: Superhero

Re: Rented phone not needed

Just remember to notify your phone company you are returning the handset/have returned it. Otherwise the Telstra Wholesale system will still think you have the phone, and will continue to charge you for it.
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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