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I'd recommend calling 137663 & one of our 24x7 consultants will be able to assist in rescheduling your appointment
So you're aware, the purpose of the Telstra CrowdSupport (crowdsupport.telstra.com.au) website is to provide Telstra customers and others with a central place to ask customer service questions about Telstra products, services or related topics. These questions can then be managed by both Telstra employees and/or other community members. Its overall goal is to make finding solutions to commonly asked questions easier.