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chris047
Level 1: Cadet

Telstra NBN 2nd phone line.

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Once you move over to Telstra NBN, can you get a second phone line?

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra NBN 2nd phone line.

If you are lucky and are on FTTP, then the process of getting a second line is easy as the system can handle 4 different connections to your property at once.

 

If you are on FTTN, then you would need to get a second physical line installed.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra NBN 2nd phone line.

If you are lucky and are on FTTP, then the process of getting a second line is easy as the system can handle 4 different connections to your property at once.

 

If you are on FTTN, then you would need to get a second physical line installed.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Pryza
Level 7: Deputy Inspector

Re: Telstra NBN 2nd phone line.

If you need a second line installed for FTTN/FTTB you can request a "new path". NBN will install a second line as required to support a service. It all depends what you need the second line for though, I'd recommend calling directly to discuss whether or not it's required or whether you can get by without having a second line because a second line means a second service (and costs associated with that service).
Although I am an ex-Telstra employee, all answers I provide are of my own opinion and knowledge.

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