chris047
Level 1: Cadet

Telstra NBN 2nd phone line.

Answered

Once you move over to Telstra NBN, can you get a second phone line?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra NBN 2nd phone line.

If you are lucky and are on FTTP, then the process of getting a second line is easy as the system can handle 4 different connections to your property at once.

 

If you are on FTTN, then you would need to get a second physical line installed.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra NBN 2nd phone line.

If you are lucky and are on FTTP, then the process of getting a second line is easy as the system can handle 4 different connections to your property at once.

 

If you are on FTTN, then you would need to get a second physical line installed.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Pryza
Level 7: Deputy Inspector

Re: Telstra NBN 2nd phone line.

If you need a second line installed for FTTN/FTTB you can request a "new path". NBN will install a second line as required to support a service. It all depends what you need the second line for though, I'd recommend calling directly to discuss whether or not it's required or whether you can get by without having a second line because a second line means a second service (and costs associated with that service).
Although I am an ex-Telstra employee, all answers I provide are of my own opinion and knowledge.

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now