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DrJ1
Level 1: Cadet

Third Party Purchases

There are 16 Third Party Purchases on my current phone bill ammounting to $99

What the heck are they"

The description is INPH019901880MT and the Provider is IGB Pty Ltd.

 

I ceertainly do not want to be paying $99 each month when I haven't got a clue what it's for, nor do I believe I've given permission for these.

 

Please advise

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Support Team
Support Team

Re: Third Party Purchases

Hi DrJ1,

Thanks for reaching out. Sorry to hear about this issue with your bill, I can understand this would be quite frustrating.

If there a contact number for the company on your bill? If so, call that number and you should be able to dispute these charges.

Please let me know how you go.

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Level 21: Augmented
Level 21: Augmented

Re: Third Party Purchases


@DrJ1 wrote:

There are 16 Third Party Purchases on my current phone bill ammounting to $99

What the heck are they"

The description is INPH019901880MT and the Provider is IGB Pty Ltd.

 

I ceertainly do not want to be paying $99 each month when I haven't got a clue what it's for, nor do I believe I've given permission for these.

 

Please advise


@DrJ1 I noticed that there is already a thread on Crowd Support about your issue. I didn't read through the whole thing but hopefully somewhere in there you can get the right solution?

 

https://crowdsupport.telstra.com.au/t5/Billing-Payments/IG8-PTY-LTD/td-p/650204

 

 

 

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