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YourCustomer
Level 1: Cadet

Turn off Telstra 101 messages

Answered

Since I switched to new bundle, I have the rapid fire dial tone indicating I have messages on 101.  This happened last time I upgraded my bundle too.

 

I don't want that service as I have my own answering machine and when I spoke with Gabriel ID No D828042 on Interaction No 1.931651546621 about my new bundle, I specifically said that I didn't want 101 turned on.

 

How can I turn it off?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: Turn off Telstra 101 messages

Hi there, the Crowd Support informational at the following link, should assist you getting in control of the situation: https://crowdsupport.telstra.com.au/t5/Home-Phones-Services-KB/Cancelling-the-Home-Messages-101-serv...

 

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NB: I am NOT a Telstra employee, just another customer like you.

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1 REPLY 1
Level 23: Superhero
Accepted Solution

Re: Turn off Telstra 101 messages

Hi there, the Crowd Support informational at the following link, should assist you getting in control of the situation: https://crowdsupport.telstra.com.au/t5/Home-Phones-Services-KB/Cancelling-the-Home-Messages-101-serv...

 

Signature.gif

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.

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