This week I was connected to NBN and my landline number was changed over to NBN as well. Now I find that when I ring a number from my NBN landline my caller ID is shown as 'Private Number' on the mobiles/phones I am ringing.
How do I change this setting so that my telephone number is displayed?
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Sure you can ask them; and they will say fine it will be done shortly. But my caller ID remains blocked! Still showing as Private. And to think that I held the line and gave a good score. When the operator says sure no worries then that should enough but with Telstra it just doesn't happen. I have needed to unblock my landline CI because most of my family and friends use the infernal [like born with] mobile device.
I had the opposite problem when moving to NBN. Telstra decided unilaterally to cancel my Silent Line. It only took two weeks and about 8 hours of talking to Telstra/NBN people, including raising a formal complaint, to finally get the calling line ID blocked. But that has apparently also led to another issue - I no longer see the number of people calling me. I just hope it wan't take another marathon to fix. Good luck.
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