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Hi I have a CR2000 MKII phone, connected to the NBN FTTN, the thing is it's showing that there are voice messages, I've turned voice mail off but the icon is still showing on the handset. I've removed the batteries but can't get rid of the voice mail icon, I've dialed 101 and deleted any and all messages but the icon remains, are there any other ways to get rid of the icon on the handset besides getting rid of the phone.