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mortuzahasan
Level 1: Cadet

HiMy property is newly build and i went to different vendor for a home phone + ADSL, after long wait when the Telstra technician came in, he foound out that copper cable (CAT5) came out of the wall of premise and conduit end from telstra is far away, ...

18169
Level 2: Rookie

Hi,Up until today I have been using rules to block numbers.  Now it seems someone with very little skill has redesigned the web site and the below options are gone.  Can you tell me where to find the following now?

"Once you are logged in, under Plans ...

knitwit
Level 2: Rookie

SpoilerOur 503 phone handset has 'Data sync' on the display screen and the handset has stopped working.  I've tried to re-register the handset with our Gateway NBN modem, but the Registering/pairing requires a PIN which I have no idea what this numbe ...

Beachgrob
Level 5: Eagle Eye

The time on my home phone handset is continually changing.I have just been informed by my home phone handset provider (vetch) that they update the time on my handset with the time my network service provider (Telstra) provides. I am on cable NBN. But ...

Panklewart
Level 1: Cadet

how do I connect uniden dect7055 to telstra gateway? currently it is on nbn connection box port and works but when I connect it to green port on gateway it says check phone line and has no dial tone

Luderick
Level 2: Rookie

Hi anyone,I need a new home phone, has anyone on the forum bought one recently and can suggest a good model. I tried at the Telstra shop, all they had available was a $30 cheepie even though they had 4 on display and the young chap had no idea about ...

Gordy13
Level 2: Rookie

Earlier this week we were connected to NBN with Telstra.  Wifi works fine, great improvement in speed. The one thing that the installer would not do, was to physically change over our phone connection cable.  So after he left, I unplugged the phone f ...

Darrel1
Level 1: Cadet

Help! Currently I have FTTN broadband. Tonight I had three calls from my parents. On each occasion they could hear me talking but I could not hear them.I need help on how to fix this problem.

Debra1962
Level 1: Cadet

Home phone not working.  When dialed from mobile message says line busy.  But it isn’t.   What do I do?

Rhonda12
Level 1: Cadet

I can never get through to my brother's number. I call from home phone and mobile. The call answers the I hear a beep then nothing but the call is still connected. He is also unable to call me on either home or mobile but we can text each other. It's ...

knitwit
Level 2: Rookie

SpoilerOur 503 phone handset has 'Data sync' on the display screen and the handset has stopped working.  I've tried to re-register the handset with our Gateway NBN modem, but the Registering/pairing requires a PIN which I have no idea what this numbe ...

Beachgrob
Level 5: Eagle Eye

The time on my home phone handset is continually changing.I have just been informed by my home phone handset provider (vetch) that they update the time on my handset with the time my network service provider (Telstra) provides. I am on cable NBN. But ...

Luderick
Level 2: Rookie

Hi anyone,I need a new home phone, has anyone on the forum bought one recently and can suggest a good model. I tried at the Telstra shop, all they had available was a $30 cheepie even though they had 4 on display and the young chap had no idea about ...

Debra1962
Level 1: Cadet

Home phone not working.  When dialed from mobile message says line busy.  But it isn’t.   What do I do?

Liska
Level 1: Cadet

Different answers EVERY TIME I’VE CALLED! So, I rejigger my accounts and was told I had to sign up for NBN. Modem has arrived. I look at set up guide and read that my phone has to be plugged into modem. I call Telstra, first call “you have to replace ...

buzzbuzzen
Level 7: Deputy Inspector

Hello all, my questions are , can I just unplug the home phone from the NBN Frontier modem and just plug it back in when I want to make a call on it ? Will it just reconnect ok or will there be dramas ? I am wanting to do this because 99% of all call ...

Frustrated75
Level 2: Rookie

Six weeks with no landline since going to NBN. Internet is great but no phone. I am tired of playing call centre bingo with no results and few call backs. Nothing has worked. I was sent a new smart modem. Same issue. Finally told it was my phone. New ...

TraceC1
Level 2: Rookie

The NBN is being connected tomorrow.From my understanding, the base station with the answering machine is connected through the modem.   Is there any way around this?  The current base station is in the kitchen/dining area where my very elderly paren ...

adzi
Level 3: Gumshoe

Something really weird is happening to the NBN service at my relatives house. 2 days ago. We could not get any incoming calls on the phone. It kept going to Telstra Message Bank which was never switched on but Telstra took it upon themselves to switc ...

AA555
Level 1: Cadet

we are moving overseas and currently have a home phone line... what are our options if we want to retain the number (will not be assigned to an address anymore) and have it redirected to a local number? so the number will still be ours but no physica ...

Rhonda12
Level 1: Cadet

I can never get through to my brother's number. I call from home phone and mobile. The call answers the I hear a beep then nothing but the call is still connected. He is also unable to call me on either home or mobile but we can text each other. It's ...

notimpressed5
Level 1: Cadet

How to find someone to speak to at Telstra in Australia, they have deactivated my line, faults department is saying yes deactivated, billing department is saying it is not. plus billing department is showing my old number from 4 years ago and saying ...

sutto1
Level 1: Cadet
dp43
Level 1: Cadet

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on.  This is only since connection to the NBN

Wire71
Level 1: Cadet

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

Hafiz
Level 1: Cadet

fotytude
Level 1: Cadet

If I purchase a Guardian 302 home phone, there no 302 additional handsets advertised. Are there 302 handsets?, or are the 301 Guardian additional handsets compatible with the 302?

MarvinBurns
Level 1: Cadet
Charles71
Level 1: Cadet

My last few bills have calls made from the landline associated with my cable bundle.
However, there is no phone connected here and never has been.
After 2 Live Chats and hours spent on the phone Telstra’s solution is wait and see if it happens again.
Ha ...

Rujoking
Level 1: Cadet

Hello we keep getting contacted by the Telecommunications Industry Review Board who are saying we are being overcharged. Just wondering if Telstra knows what it is about.

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