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PMG67
Level 4: Private Eye

Every 36 minutes I get a missed call on my cordless phone. There is no number. I have tracked it back to a multi frequency tone burst coming out both the phone ports on the Telstra Smart Modem at 36 minute intervals . I have recorded the tone but hav ...

ChelseaDame
Level 4: Private Eye

I have been getting automated calls threatening to cut off the landline because I have not connected to the NBN. I know they are fake because the NBN is NOT available in my area. I have immediate divert for all calls to my mobile and have verified th ...

hobieone
Level 2: Rookie

Hi, I no longer use my home phone and in act it no longer works as its built-in rechargeable battery is defunct. However when I call my home number from my mobile phone, the Telstra message bank on my home land line phone still works.  Consequently, ...

Toua
Level 2: Rookie

Any idea how do i get a KRONE Telstra  Telephone  Outlet  bracket covered for my home phone line socket as my got broken from the previous tenants before we move in 

danj515
Level 1: Cadet

Hi just received a all with NO ID from Telstra, it says my name and asks me to verify my DOB.  Is it genuine?

GoBlues63
Level 4: Private Eye

Back in 2015 (I think) we were given a phone from Telstra, a Gigaset A420A, when we signed up to the NBN, but only started using the phone just before Xmas just gone.  It has been working ok until the last couple of weeks. The left message button kee ...

Pressoneforhelp
Level 1: Cadet

Connected to the NBN on June 4th. Phone has worked a couple of times only.Now no phone at all.Numerous phone calls with rebooting, factory resets, cords changed, phone changed.Telstra sent me one of their phones - still does not work of course and af ...

Robyn50
Level 1: Cadet

Hi,
I have recently moved to a newly built house and before building checked and was informed that both ADSL2 and sky muster would be available.
Now that I am trying to connect phone and internet, I have been told that skymuster isn’t yet available and ...

21FMpbLfp
Level 1: Cadet

is this phone compatible with any other ISP

PMG67
Level 4: Private Eye

Every 36 minutes I get a missed call on my cordless phone. There is no number. I have tracked it back to a multi frequency tone burst coming out both the phone ports on the Telstra Smart Modem at 36 minute intervals . I have recorded the tone but hav ...

hobieone
Level 2: Rookie

Hi, I no longer use my home phone and in act it no longer works as its built-in rechargeable battery is defunct. However when I call my home number from my mobile phone, the Telstra message bank on my home land line phone still works.  Consequently, ...

Toua
Level 2: Rookie

Any idea how do i get a KRONE Telstra  Telephone  Outlet  bracket covered for my home phone line socket as my got broken from the previous tenants before we move in 

Bubbles888
Level 1: Cadet

Hello, I am enquiring about land lines on behalf of my parents. Yvonne and Robert Gibb. They had a letter saying fixed phone features are ending soon. So does this mean they have to get a new phone.? Or can they keep on using their phone. They don't ...

vk2ce
Level 2: Rookie

The problem of a stuttering dial tone and new voicemail notification has been around since 2016 and it still hasn't been solved as I have the same problem having been connected only last week. I can remove the dial tone and notification by rebooting ...

pbruce
Level 1: Cadet

I cant ring you because it will result in an interminable unproductive conversation with the Philippines. Why you persist with this useless arrangement escapes me.I recently enquired about discontinuing my landline as I dont use it but was told it wa ...

Eclipse12121
Level 3: Gumshoe

Hi,
I've replaced my terrible Telstra "Smart" Modem. It dropped out, provided an unstable wifi connection and had poor transmission distance.
Now I am faced with the inability to use my land-line.
The TP-Link modem I've got is "NBN Ready" and has 2 anal ...

Roddan
Level 1: Cadet

I have a Call Guardian 302 phone system. I wish to know if there is s way to un-block an individual number from the Blocked list. I do not want to delete the entire blocked list.Thanks

ROCKY654
Level 1: Cadet

I have just bought a Uniden XDECT SSE45 series phone and I need  to access the voice mail but don't have a number, how do I get a voice mail number to access the message and stop the visual ringer from flashing.

Bunnies1958
Level 1: Cadet

I have recently had nbn-FTTC- put on at home. At the time I was told to plug my main phone into the modem. I was also told to unplug my downstairs phone as it would no longer work. Can anyone tell me why that is so.

ChelseaDame
Level 4: Private Eye

I have been getting automated calls threatening to cut off the landline because I have not connected to the NBN. I know they are fake because the NBN is NOT available in my area. I have immediate divert for all calls to my mobile and have verified th ...

auntyj
Level 1: Cadet

My Mum has just gotten a CR2000MK11. It has a flashing light indicator when there’s voicemail on the 101 voicemail service.However, she’s cleared all her messages and the light still flashes. I haven’t seen the phone myself but I have the user manual ...

Timmeeee
Level 1: Cadet

Hi all, What I think I'm hearing after talking to Telstra is: 1) I can port over our current land line number (with TPG) which will then replace the temporary number we have been given  2) It can only be ported once the Telstra service becomes active ...

csutak40
Level 1: Cadet

I have two Call Guardian phones.  The main one has lost its volume.   The caller can hear me, I can't hear them.  I have now discovered that I can hear them if I switch over to hands-free.  I tried swapping the battery with the other phone (that is w ...

Gezzza
Level 1: Cadet

I have lost the power adapter and I wish to buy I new one locally from jaycar or jb- hifi.so I am just needing the specs, I've already downloaded and read through the user manual but it doesn't mention the power

KSweety
Level 2: Rookie

Red light on modem turned red and flashes. I turn off modem. Turn back on. Get a solid blue light and line returns only to drop out within an hour. I do nothing and phone line returns only to drop out again. I do nothing. And it returns. This is cont ...

sutto1
Level 1: Cadet
dp43
Level 1: Cadet

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on.  This is only since connection to the NBN

Wire71
Level 1: Cadet

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

Hafiz
Level 1: Cadet

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