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Marnie13
Level 1: Cadet

The red light on my home phone is flashing, indicating I have a message, however when I dial 101, there is no response.I tried accessing from my mobile, but unsure I actually have or remember my pin and then when I tried a second time, I got the mess ...

dannic99
Level 1: Cadet

I am hoping someone can help me.  I dont want to ring telstra again as it is hard to understand them.  Set up MessageBank with telstra phone support but have no real greeting and am unable to reset the greeting by following the telstra written direct ...

kstez
Level 1: Cadet

HiEver since we got nbn, the cordless phones no longer display the number of the person calling, which is annoying. How can we fix it? The call centres in Mumbai have been unable to do so. Any advice will be welcome.Thanks

kstez
Level 1: Cadet

Ever since we got nbn, the cordless home ph which had caller ID  no longer displays it. What happpened? I've called the call centre in Mumbai twice and still the problem isn't resolved. Can anyone help out? Thanks

tEODor
Level 1: Cadet

I am about to install a Smart Modem Gen 2 and have the NBN connected. Instead of plugging in a single phone handset, can I connect it to my wall socket and thereby connect my current hardwired phones into the this line? I guess my incoming Telstra ph ...

Dm0603
Level 2: Rookie

Hi,*10# seems to no longer be working on my home phone line.   When I tried 24/7 chat, they said it was because it was a hire phone, which is completely incorrect as we we own the phone.  Any suggestions o n how I can turn *10# one please.

PMG67
Level 4: Private Eye

Every 36 minutes I get a missed call on my cordless phone. There is no number. I have tracked it back to a multi frequency tone burst coming out both the phone ports on the Telstra Smart Modem at 36 minute intervals . I have recorded the tone but hav ...

LeeMarks
Level 1: Cadet

I want to reduce the time by half before my home phone goes to messagebank. It has been ringing 18 times (15 seconds) before it picks up since the change to NBN. The online info will only work to extend this,  not reduce.  It's way too long, and most ...

ChelseaDame
Level 5: Eagle Eye

We recently reported a fault on our home phone for the 3rd time in two months! I received an SMS with the fault number for me to track promising resolution by 13 August, today is the 16 and the tracker is still saying 13 August ( granted they didn't ...

peter0809
Level 1: Cadet

Announcement that it is not working and then hangs up

tEODor
Level 1: Cadet

I am about to install a Smart Modem Gen 2 and have the NBN connected. Instead of plugging in a single phone handset, can I connect it to my wall socket and thereby connect my current hardwired phones into the this line? I guess my incoming Telstra ph ...

PMG67
Level 4: Private Eye

Every 36 minutes I get a missed call on my cordless phone. There is no number. I have tracked it back to a multi frequency tone burst coming out both the phone ports on the Telstra Smart Modem at 36 minute intervals . I have recorded the tone but hav ...

cognitiveant
Level 4: Private Eye

Noticed in the log, constant VoIP SIP Registering. Is this considered normal log activity?     

archaica-schola
Level 2: Rookie

Static noise on phone line after upgrading to nbn.I have been receiving static over my voice calls ever since an outage bout a month ago.i have the smart modem gen2 (dja0231), with desktop pc, foxtel, connected via LAN.one handset, connected via "pho ...

redbaron
Level 1: Cadet

Hi Everyone.This is my first post.Hope someone can solve my problem.The voicemail icon has disappeared from the screen of the handset.The only way I know a voicemail has been received is by dialing 101. The iconwhich flashes for unread voicemail and ...

slowspeed
Level 1: Cadet

I live in a block of 7 units, separated by title. I am looking at doing a extension and have found 3 phone lines running through my roof, that belong to the 3 units after me,what happens when these wires get cut and removed from my property, to the u ...

dasumel
Level 2: Rookie

Can I use multiple voice extenders paired with my Smart modem i.e connect multiple phones?

Alvg3
Level 1: Cadet

  just moved to the nbn and trying to set up the home phone. Do I need a DSL filter or can I connect to the old line.

cadharbel
Level 1: Cadet

How do I block numbers on my home phone, landline?  I am sick of receiving telemarketing calls and calls asking for donations. 

beebeejaybee
Level 2: Rookie

I received and installed a new Smart modem a couple of weeks ago,this week my landline which I keep in order to call my child on my way home or for her to call friends or just in case there's a nearby bush fire (last time the landline got the automat ...

dannic99
Level 1: Cadet

I am hoping someone can help me.  I dont want to ring telstra again as it is hard to understand them.  Set up MessageBank with telstra phone support but have no real greeting and am unable to reset the greeting by following the telstra written direct ...

auntyj
Level 1: Cadet

My Mum has just gotten a CR2000MK11. It has a flashing light indicator when there’s voicemail on the 101 voicemail service.However, she’s cleared all her messages and the light still flashes. I haven’t seen the phone myself but I have the user manual ...

Timmeeee
Level 1: Cadet

Hi all, What I think I'm hearing after talking to Telstra is: 1) I can port over our current land line number (with TPG) which will then replace the temporary number we have been given  2) It can only be ported once the Telstra service becomes active ...

csutak40
Level 1: Cadet

I have two Call Guardian phones.  The main one has lost its volume.   The caller can hear me, I can't hear them.  I have now discovered that I can hear them if I switch over to hands-free.  I tried swapping the battery with the other phone (that is w ...

Gezzza
Level 1: Cadet

I have lost the power adapter and I wish to buy I new one locally from jaycar or jb- hifi.so I am just needing the specs, I've already downloaded and read through the user manual but it doesn't mention the power

KSweety
Level 2: Rookie

Red light on modem turned red and flashes. I turn off modem. Turn back on. Get a solid blue light and line returns only to drop out within an hour. I do nothing and phone line returns only to drop out again. I do nothing. And it returns. This is cont ...

sutto1
Level 1: Cadet

home phone 101 message

dp43
Level 1: Cadet

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on.  This is only since connection to the NBN

Wire71
Level 1: Cadet

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

Hafiz
Level 1: Cadet

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