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Loojejdhsj
Level 1: Cadet

My frustration is reaching it's tipping point. It's been almost 6 months.... SIX MONTHS.... since our landline has not been working. It has been on and off since September and we always knew to factory reset the modem and it would work briefly again. ...

RMS2
Level 1: Cadet

Hi - I have just bought and set up a new home phone - Telstra Call Guardian 302 Corded phone. In the same room as the phone I used my mobile phone to leave and record a sample message on the new phone. The new home phone then beeped about every ten s ...

mousemel
Level 1: Cadet

When I place a call I can hear the numbers going through and the call duration time starts however I can't hear anything on the other end. I have tried a few different types of numbers one which I should get a recorded message ie Aus Post and another ...

Soultosoul
Level 1: Cadet

Having problems with my phone line

Sam187
Level 1: Cadet

I have Telstra internet through the velocity network . As part of this I obviously have a data point and a home phone number linked . I however don’t have a home phone socket. As my mobile reception is absolutely deplorable I am looking at if I can u ...

Bundu56
Level 1: Cadet

Hi my home nbn phone has gone faulty . It is being months out of order. Informed Telstra. No response. Now I am on line from my mobile . It is being almost 45 minutes only music is going on. The phone instrument is totally dead. No power indication. ...

meep
Level 1: Cadet

Hi, I'am having this problem with my landline phone service. Since February I cannot make or recieve a call from my home phone. I have a smart modem where the phone is connected but there is no light flashing on the modem and there is no sound on my ...

bwg01
Level 4: Private Eye

I am on an nbn bundle with internet and home phone. If I decide not to use a "landline" phone (ie remove the phone from the deal) can i get a cheaper nbn bundle that is just internet? Or do all the bundles include the phone?

leisadent
Level 2: Rookie

I'm on NBN, when I call someone from home landline it says "private number" - I want to remove that. I've been on live chat three times and called twice, each time I'm told it will be removed but several weeks later, it still says private number when ...

LEWIS-72
Level 1: Cadet

I don't want message bank on my home phone.
Could you remove it please.
I now have nbn

bwg01
Level 4: Private Eye

I am on an nbn bundle with internet and home phone. If I decide not to use a "landline" phone (ie remove the phone from the deal) can i get a cheaper nbn bundle that is just internet? Or do all the bundles include the phone?

leisadent
Level 2: Rookie

I'm on NBN, when I call someone from home landline it says "private number" - I want to remove that. I've been on live chat three times and called twice, each time I'm told it will be removed but several weeks later, it still says private number when ...

LEWIS-72
Level 1: Cadet

I don't want message bank on my home phone.
Could you remove it please.
I now have nbn

Kiddie
Level 1: Cadet

Will I be able to keep the same landline phone number as it is a well known business phone number

Cakemomma
Level 1: Cadet

Just had a call from someone saying that our phone calls are going to cheaper and they are from novis telecom I didn’t give them any information are they scammers

Sammrae
Level 1: Cadet

I’ve just set up our home phone and never done this before so I don’t understand what it means by allow incoming lines and allow outgoing lines?

And does it charge you for accepting calls or making calls?

Any help will be appreciated thank you

LCc45
Level 2: Rookie

I have a problem with my home phone landline, every time I connect my home phone to the wall socket my internet speed goes away badly (less than 1Mbps). A technician came to check the issue and recommended to install a filter for the phone, I did tha ...

TrevorLee
Level 1: Cadet

How to reinstate my silent number after it has been removed without my concent?

senor
Level 2: Rookie

My home phone is via the nbn modem - can I conect a standard phone when I go away and leave the nbn modem turned off ?

Loojejdhsj
Level 1: Cadet

My frustration is reaching it's tipping point. It's been almost 6 months.... SIX MONTHS.... since our landline has not been working. It has been on and off since September and we always knew to factory reset the modem and it would work briefly again. ...

RMS2
Level 1: Cadet

Hi - I have just bought and set up a new home phone - Telstra Call Guardian 302 Corded phone. In the same room as the phone I used my mobile phone to leave and record a sample message on the new phone. The new home phone then beeped about every ten s ...

mousemel
Level 1: Cadet

When I place a call I can hear the numbers going through and the call duration time starts however I can't hear anything on the other end. I have tried a few different types of numbers one which I should get a recorded message ie Aus Post and another ...

Sam187
Level 1: Cadet

I have Telstra internet through the velocity network . As part of this I obviously have a data point and a home phone number linked . I however don’t have a home phone socket. As my mobile reception is absolutely deplorable I am looking at if I can u ...

csutak40
Level 1: Cadet

I have two Call Guardian phones.  The main one has lost its volume.   The caller can hear me, I can't hear them.  I have now discovered that I can hear them if I switch over to hands-free.  I tried swapping the battery with the other phone (that is w ...

Gezzza
Level 1: Cadet

I have lost the power adapter and I wish to buy I new one locally from jaycar or jb- hifi.so I am just needing the specs, I've already downloaded and read through the user manual but it doesn't mention the power

KSweety
Level 2: Rookie

Red light on modem turned red and flashes. I turn off modem. Turn back on. Get a solid blue light and line returns only to drop out within an hour. I do nothing and phone line returns only to drop out again. I do nothing. And it returns. This is cont ...

sutto1
Level 1: Cadet
dp43
Level 1: Cadet

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on.  This is only since connection to the NBN

Wire71
Level 1: Cadet

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

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