Home Phones

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Level 1: Cadet

Monday

I received an automated voice message today saying that we will be moving to NBN and my landline will be disconnected. We've been on NBN for nearly a year and still have the landline. Is this a hoax phone message? or is our landline being disconnecte ...

Level 1: Cadet

Sunday

I have 2 Telstra Easy Control 102 cordless phones.

Level 1: Cadet

Saturday

Hi..enquiry regarding for credit to my account when adsl broadband was out of service for a month.

Level 2: Rookie

Friday

I want to use my one phone in a different room away from my nbn HFC connection box and original Telstra Gateway(TM). How can I connect it wirelessly to the Telstra Gateway? Will Telstra Wi-Fi Extender do that? Phone works plugged in via a telepho ...

Level 1: Cadet

March

Trying to pair t voice 503 to Telstra gen 2 modem (nbn) for the first instance. Asking for pin #. Last 4 digits of my home phone number and other obvious ones such as 0000 don’t work. Any ideas where I get that initial pin from

Level 3: Gumshoe

Friday

Hi,
I've replaced my terrible Telstra "Smart" Modem. It dropped out, provided an unstable wifi connection and had poor transmission distance.
Now I am faced with the inability to use my land-line.
The TP-Link modem I've got is "NBN Ready" and has 2 anal ...

Level 1: Cadet

Friday

I have a Call Guardian 302 phone system. I wish to know if there is s way to un-block an individual number from the Blocked list. I do not want to delete the entire blocked list.Thanks

Level 1: Cadet

Wednesday

I have just bought a Uniden XDECT SSE45 series phone and I need to access the voice mail but don't have a number, how do I get a voice mail number to access the message and stop the visual ringer from flashing.

Level 1: Cadet

a week ago

What do you mean by Choose a Board? I have no Wi Fi here. I want to find the Modem's default address but need to access Command Prompt by finding WIN + X and have no idea where WIN is to be found????I do not know what is meant by AVATAR. I be ...

Level 1: Cadet

2 weeks ago

I have recently had nbn-FTTC- put on at home. At the time I was told to plug my main phone into the modem. I was also told to unplug my downstairs phone as it would no longer work. Can anyone tell me why that is so.

Level 3: Gumshoe

Friday

Level 1: Cadet

3 weeks ago

Where is there any descent customer service from Telstra anymore? I even had to join this Crowd Support to get assistance. Apparently NBN either cannot do this or has different codes. I now feel like I am living in a very backward country. Cannot ...

Level 3: Gumshoe

March

I have a corroded connectors in my Telstra Exicom A91/83I/0341 wall plate. It's causing dead or crackling connections. I have another jack in the house that is fine. So it is definitely this wall plate. You can actually see the green and black corros ...

Level 1: Cadet

4 weeks ago

I've found useful info about caller ID but not how to activate it.We activated our caller ID quite some years ago but have forgotten how we did it. My in-laws are in their 80s and receive lots of nuisance calls. I'd like to know how they can activat ...

Level 1: Cadet

March

Hi - I have just bought and set up a new home phone - Telstra Call Guardian 302 Corded phone. In the same room as the phone I used my mobile phone to leave and record a sample message on the new phone. The new home phone then beeped about every ten s ...

Level 1: Cadet

a month ago

How do make my land line local calls only

Level 2: Rookie

March

The problem of a stuttering dial tone and new voicemail notification has been around since 2016 and it still hasn't been solved as I have the same problem having been connected only last week. I can remove the dial tone and notification by rebooting ...

Level 1: Cadet

a month ago

I have tried recommended steps to extend ring time on message bank but it'snot working. Message is cutting in immediately.

Level 1: Cadet

a month ago

I have just connected with nbn internet and phone services, the internet and phone are all working but I have two hand set, now only the one connected with the nbn modern is working but the second hand set is not working, can someone let me how to ma ...

Level 1: Cadet

April

Years ago I could divert my home phone remotely. Now it seems I can’t.

For example, when we go out and forget to divert the home phone to the mobile. Or when I am the victim of a scheduled or non-scheduled interruption to my NBN service.

Why can’t I si ...

Level 1: Cadet

a month ago

Hi all, What I think I'm hearing after talking to Telstra is: 1) I can port over our current land line number (with TPG) which will then replace the temporary number we have been given 2) It can only be ported once the Telstra service becomes active ...

Level 1: Cadet

February

I have two Call Guardian phones. The main one has lost its volume. The caller can hear me, I can't hear them. I have now discovered that I can hear them if I switch over to hands-free. I tried swapping the battery with the other phone (that is w ...

Level 1: Cadet

December

I have lost the power adapter and I wish to buy I new one locally from jaycar or jb- hifi.so I am just needing the specs, I've already downloaded and read through the user manual but it doesn't mention the power

Level 2: Rookie

October

Red light on modem turned red and flashes. I turn off modem. Turn back on. Get a solid blue light and line returns only to drop out within an hour. I do nothing and phone line returns only to drop out again. I do nothing. And it returns. This is cont ...

Level 1: Cadet

July

home phone 101 message

Level 1: Cadet

July

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on. This is only since connection to the NBN

Level 1: Cadet

June

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

Level 1: Cadet

June

Level 1: Cadet

June

If I purchase a Guardian 302 home phone, there no 302 additional handsets advertised. Are there 302 handsets?, or are the 301 Guardian additional handsets compatible with the 302?

Level 1: Cadet

May 2018

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Home Phones

Is my landline being disconnected?

Can I use another cordless phone .

Credit for faultly adsl

How to connect basic "corded" phone wirelessly to modem on nbn

T voice 503

Can I use third party modem

Unblock individual number, Call Guardian 302

How to set up voice mail

Telstra Smart Modem™ FAQ

Phone Extension

Can I use third party modem

How to block unwanted calls on a Telstra NBN line

Telstra Exicom wall plate connector corrosion

activate caller ID

Remove beep from phone messages?

Land line

Message bank on home phone with NBN

How to extend the ring time on your mobile

second phone handset not working with nbn

Divert remotely

Porting

Telstra Call Guardian 301 MKII - Main Handset - Volume too low

anyone know the power input voltage for telstra 9150 ?

Loss of home phone line

how do i reset my password on home messages????

Landline redirection

Telstra Velocity equipment Fail

Home phone

Guardian 302, are additional handsets available or just 301 handsets?

2 deleted emails from 2017 are now needed.

Our community experts

Telstra 24x7®