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Home Phones

Home Phones

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AndrewJ51
AndrewJ51
Level 1: Cadet
yesterday

No Internet

Hi there.We have two phone lines running into our house, one we use just for the internet and one which is for regular phone usage. The phone usage lone hasn't been working for over 2 months now. We had a technician come out in mid December to tell u ...

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finance
finance
Level 1: Cadet
yesterday

Just had NBN put in and can't get rid of message bank

NBN has just been installed and I am trying to turn off the telstra message bank service but all the things on your help line do not work.   Rowena

  • 30 Views
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JES7
JES7
Level 1: Cadet
yesterday

Uniden Cordless phones keep flashing VM Message light when no nessages there

The red voice message light continuously flashes when there are no messages. I purchased a new set of Uniden phones hoping to solve the problem and still have the same issue. It's frustrating as there does not seem to be any solution. It could have s ...

  • 31 Views
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Vicki26
Vicki26
Level 1: Cadet
yesterday

Phones not working

Mobile phone is 000 only and the home is down too, how the do we find help with Telstra without get in the car and driving 60 ks? The man that needs the house phone is a quadriplegic, and he can't even ring triple 0...PLEASE some help.

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Alano1
Alano1
Level 1: Cadet
Thursday

Reconnect Phoneline

Hi, I just purchase a unit which is old building. The unit has a landline outlet on the wall but it doesn't seem to be live. How can I get it reconnected so I can plug in my internet modem.  

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sgdg
sgdg
Level 1: Cadet
Thursday

home phone with no dial tone

hiWe have had no landline dial tone for a week, cannot make or receive calls or check our home 101 messages. We still have ADSL, so I have reported the issue at least 4 times on the troubleshooting website. the last page states that Telstra will send ...

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Cvtjeb74
Cvtjeb74
Level 1: Cadet
Thursday

View calls from landline

I’m wanting to view my call history from my bill

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JH52
JH52
Level 1: Cadet
Wednesday

request to change land line number please

We recently had my phone service changed to personal as my son was using the number for his business. However he has moved out and I no longer required the business service. I am a pensioner. I was allocated a new phone number, at end of January, as ...

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Toots66
Toots66
Level 1: Cadet
a week ago

Home phone line out

I've had no home phone since the severe storm a couple of nights ago just a buzzing sound on the line. I've checked for outages in the area and first up  it said yes there was but now it's saying no outages in the area and I'm still without my home p ...

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togax
togax
Level 3: Gumshoe
Tuesday

Outage in area code 2077

Have a phone line outage and when I try to dial a number it says thee is a problem and it will be fixed as soon as possible. According to Telstra's outage site it says:Services should be restored:
By Friday 6 MarchCause:Cable damage caused by independ ...

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whyisitsoslow
whyisitsoslow
Level 2: Rookie
January

Just found out I can't upgrade my home phone to an NBN contract and I can't end an expired contract.

Just found out I can't upgrade my home phone to an NBN contract and I can't end an expired contract at their shop at Erina Fair. Just completely wasted a trip. I was told they couldn't do it at their shop but I had to do it over the phone What's the ...

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Liz05
Liz05
Level 1: Cadet
a month ago

Panasonic KX-GT6822 & Telstra Smart Modem

I have a Telstra Smart Modem, and just purchased the Panasonic handset. I've connected the handset to the Phone 1 green port on the modem. No green light for the phone on the modem. No splitter, no other connection from modem to phone. The handset sa ...

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Rofensis
Rofensis
Level 2: Rookie
a month ago

Inline Filters

Is there a reliable test for inline filters?

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morsie
morsie
Level 1: Cadet
November

LANDLINE BROKEN - OVER TWO YEARS. WE ARE ELDERLY AND NEED THIS PHONE!

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JZJCWG
JZJCWG
Level 1: Cadet
December

How to connect Telstra 12850 cordless using DECT to Fritzbox 7490

I'm about to get NBN connected and the NBN box will be no where near my base station so I need to connect it using DECT to my Fritzbox 7490 router. The Telstra long range 12850 is advertised as supporting DECT but there is nothing in the User Guide o ...

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roselle
roselle
Level 1: Cadet
December

nbn home phone voice fades

nbn is working well and nbn phone works fine apart from one problem.  After about 4 minutes on the phone, the other person’s voice fades, does not completely drop out.This happens regardless of whether I have made call or received call.  It appears t ...

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kenhelmor
kenhelmor
Level 2: Rookie
November

How to extend ring times for Message Bank on homephone landlines on the NBN.

My landline home phone on the NBN goes to message bank after only 4 rings. I have tried extending the time to 45 seconds by ringing *9945#. The phone rings through OK and I then get the following automatic reply: "Your message bank is on or your ring ...

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heaps14
heaps14
Level 1: Cadet
November

Phone Handset Lights Up

Have just connected to NBN and everything is functioning as it should. However, our cordless handsets intermittently light up two or three times an hour for a few seconds. Does anybody experience the same thing or know why this occurs?

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PMG67
PMG67
Level 4: Private Eye
June

False missed calls every 36 minutes

Every 36 minutes I get a missed call on my cordless phone. There is no number. I have tracked it back to a multi frequency tone burst coming out both the phone ports on the Telstra Smart Modem at 36 minute intervals . I have recorded the tone but hav ...

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Augie
Augie
Level 4: Private Eye
November

Blocking a number from my home phone

The Call Forward number 1272250025 indicated by faerie in October 2017 to be used for forwarding a call from an unwanted number to block it, comes up as an invalid number when input under the Create New Rule section of "manage my account". Is there a ...

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AndrewJ51
AndrewJ51
Level 1: Cadet
yesterday

No Internet

Hi there.We have two phone lines running into our house, one we use just for the internet and one which is for regular phone usage. The phone usage lone hasn't been working for over 2 months now. We had a technician come out in mid December to tell u ...

  • 35 Views
  • 0 Replies
0 Kudos
Like
More
finance
finance
Level 1: Cadet
yesterday

Just had NBN put in and can't get rid of message bank

NBN has just been installed and I am trying to turn off the telstra message bank service but all the things on your help line do not work.   Rowena

  • 30 Views
  • 0 Replies
0 Kudos
Like
More
JES7
JES7
Level 1: Cadet
yesterday

Uniden Cordless phones keep flashing VM Message light when no nessages there

The red voice message light continuously flashes when there are no messages. I purchased a new set of Uniden phones hoping to solve the problem and still have the same issue. It's frustrating as there does not seem to be any solution. It could have s ...

  • 31 Views
  • 0 Replies
0 Kudos
Like
More
Vicki26
Vicki26
Level 1: Cadet
yesterday

Phones not working

Mobile phone is 000 only and the home is down too, how the do we find help with Telstra without get in the car and driving 60 ks? The man that needs the house phone is a quadriplegic, and he can't even ring triple 0...PLEASE some help.

  • 35 Views
  • 0 Replies
0 Kudos
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JCreek
JCreek
Level 2: Rookie
a week ago

Keeping voice landline on copper in FW area.

I'm wondering if anyone has any advice for how to deal with an issue that I am having with updating my phone plan on Telstra. We've had Fixed Wireless NBN in my area for over 5 years. I know that in Fixed Wireless Areas the copper network is not bein ...

  • 105 Views
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boooooo
boooooo
Level 2: Rookie
a week ago

Scam call from my own number

Just received an Amazon scam call which came from my own number!  I didn't think that was possible.  How is it done and can it be blocked?

  • 70 Views
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lee160
lee160
Level 2: Rookie
3 weeks ago

Cancel home phone

I no longer have a handset attached to my landline. I have cancelled message bank but apparently people are still able to leave a message via the automated system. It occurred to me I probably have hundreds of unheard messages that I cannot access. I ...

  • 206 Views
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selkie
selkie
Level 1: Cadet
3 weeks ago

Call charges with no handset plugged in

I've got a Telstra landline purely for ADSL. I've had it at this address for over 8 years and never plugged a handset into it (in fact I don't even own a handset). I noticed on a recent bill that I'd been charged for some calls - calls to 13 numbers, ...

  • 138 Views
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SnapperHead
SnapperHead
Level 2: Rookie
4 weeks ago

Public Phone Box Reverse Charge in emergency

Hi there,
Can anyone please tell me if Telstra 1800 Mum Dad (1800 686 323) is still available from public phones ? And how to use it ???

My young teenager got lost yesterday after taking the wrong bus, had a flat mobile battery on his mobile and wasn’t ...

  • 142 Views
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TB1954
TB1954
Level 1: Cadet
a month ago

Landline calls going directly to massage bank

Incoming calls to my landline is going directly to message bank. I unplugged all leads and plugged them all back in again yesterday and this solved the problem BUT it has happened again today. Any solutions.

  • 256 Views
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