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Rob151
Level 3: Gumshoe

The idiots working (in local exchange?) in our area have left a leg open and a permanenty open landline. So no telephone.We live in a mobile blackspot so Telstra have effectively cut off all our commuication other than internet.Its been four weeks. I ...

joy255
Level 1: Cadet

Please help - why do I keep getting a bill each month for $70 for internet connection with no phone calls made and no data used?  On 29/9/19 I set up a Belong account and understood that they would be transferring me from Telstra to Belong and the co ...

5532
Level 1: Cadet

messagebank service has failed. having to rely on 101 service

Andmar27
Level 1: Cadet

I have recently installed a Third Party Modem as I have had (3) so called Telstra Smart Modema that haven't been very smart.  I contacted Telstra and they advised me to purchase a Netgear Modem but I would not be be able to use my landline. I don't h ...

JTF1
Level 1: Cadet

Dear Sir / Madam,Still no home phone line. My Smart Modem settings were changed by Telstra on 12/4/20. No home landline phone since that date. Technician was scheduled for 30/4/20 , according to your App, but no attendance to the property. I am on ho ...

Hud53
Level 1: Cadet

My home phone is 'searching' for a signal and I really wanted to make a phone call. How do I remedy the situation?

Mazza1958
Level 1: Cadet

Oldbaldman
Level 1: Cadet

I am not able to phone message bank (25/5/20) from my home phone, I only get an engaged signal. Is anyone else having the same problem?

Madite
Level 2: Rookie

I have a Telstra Gateway Max with the T-Hub. The cordless phones no longer work and I would like to get another phone. How do I do this? Can I get rid of the hub and connect another cordless phone somehow? Will the TSH-C work with the Gateway Max? Do ...

Bigbuzz01
Level 1: Cadet

Moved house connected nbn, telstra checked home dect phone worked ok, now not receiving calls, phone beeps intermittently all the time and cant make calls either.  Do I need a new phone or is it nbn?

Rob151
Level 3: Gumshoe

The idiots working (in local exchange?) in our area have left a leg open and a permanenty open landline. So no telephone.We live in a mobile blackspot so Telstra have effectively cut off all our commuication other than internet.Its been four weeks. I ...

lionreader
Level 2: Rookie

I have been with a cable broadband connection for 20 years and now the deadline to connect to NBN is near so reluctantly i placed the NBN order.Our premises have HFC connectionsI have just received my NBN Smart Modem 2 with the corresponding black NB ...

GZinn001
Level 2: Rookie

I am getting unwanted calls and want to opt out of Directory Listing. On my computer or on MyTelstra app the option is not working and I cannot contact anyone at Telstra by phone. I just keep getting endless recordings or when I get through to someon ...

not-happy-jan2
Level 1: Cadet

the nearest telstra shop is over 60km away and he is over 80 so shouldn't travel.

Wilfred
Level 3: Gumshoe

I have a Telstra home phone which continually has a dead line. Note: we are in a NBN satellite location so phone does not go through any NBN connection. Incoming calls go to message bank, there is no dial tone on the phone and we can't ring out. This ...

Woolie
Level 1: Cadet

Hello,  My elderly parents recently changed to Telstra NBN (Cable), so they last their original landline phone.  I purchased the Telstra TSH-D Desktop phone that connects wifi to their Telstra Smart Modem GenII.  Although the phone connected easily, ...

Roger-Brom
Level 1: Cadet

What action is needed to obtain free calls from a Pensioner home phone as advertised on TV?

ad333
Level 2: Rookie

I tried to upgrade from modem Technicolor TG797n v3 to TG800vacData side works fine, but the phone doesn’t work with new modem, works ok with old one.What do I need to do?

Simstar-108
Level 2: Rookie

I want to add a further layer of ID security on my Telstra account as I strongly suspect someone disconnected my home phone as probably knowing all the usual answers to questions that Telstra staff are most likely to ask to identify me.  Most people ...

MrDances
Level 1: Cadet

Hi all. I've just switched to NBN Fixed Wireless with Smart Modem Gen 2. I thought my landline would be connected to the modem but it remains plugged into the wall socket (copper) and working fine. My question is how do I, can I , connect my 2 DECT p ...

5532
Level 1: Cadet

messagebank service has failed. having to rely on 101 service

Mazza1958
Level 1: Cadet

Oldbaldman
Level 1: Cadet

I am not able to phone message bank (25/5/20) from my home phone, I only get an engaged signal. Is anyone else having the same problem?

danielgrocock
Level 1: Cadet

Hey all this is my first post. 
was wondering if many use a house phone these days or like in our house we just use the mobile. Tia. 

KLO1
Level 1: Cadet

can’t set a 10 second ring on home phone before it’s forwarded to mobile number 

Unhappy2020
Level 1: Cadet

Our home phone has been faulty showing line busy and no ability to dial out or receive calls tried all suggested fixes and an online line check but got a "Opps there is a fault at our end go bach to start. Tried that got same message. Cannot wait hou ...

GD56
Level 1: Cadet

Hi all. Have a matchbox sized box on my outside wall that is falling apart. There are two wires in it from a black cable, 1 going into house and 1 going into the ground. How do I get it fixed or replaced. Tge box is getting worse every time there is ...

GD56
Level 1: Cadet

Hi all. Have a matchbox sized box on my wall that is falling apart. There a two wire in it from a black cable, 1 into house and 1 into ground. How do I get it fixed or replaced. Getting worse every time there is a storm.

BEAKERNHONEYDEW
Level 1: Cadet

Hi we have a private number but when I call people they see our number. What should I do?

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