CrowdSupport®
Home Phones

Home Phones

cancel
Showing results for 
Search instead for 
Did you mean: 
Home Phones
Show more
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Steve1301
Level 1: Cadet

Hello, I have placed my order for an internet connection at my home, the installation would be completed by the 16/3/2020 but I've never receveid the modem and I am still waiting it, also I have called the customer service several time and they told ...

shiralee243
Level 1: Cadet

HI everyone,
problem with reliable landline service/voip- new NBN connection HTC Telstra back of house- mobile phone coverage very bad only 3G & 1 bar 4G not an option-
I need to have reliable phone in front part of house; dect phone connected to main ...

vpfd
Level 1: Cadet

Hello,When I try to turn call forwarding on through Telstra My Account as shown on this link: https://www.telstra.com.au/support/category/home-phone/features-settings/how-to-set-up-call-forwarding-on-home-phoneI get a message which says  "Your attemp ...

mtow6381
Level 1: Cadet

Can I use the Telstra 12750 dect 360 system on the NBN through the Telstra Gateway.

Lika63
Level 1: Cadet

Hi everyone. Hopefully this can be an easy fix.The landline I am using - homephone and modem for WIFI. About two months ago my homephone can not be answered, but it rings. I cannot make a call because it is 'in use'. The internet/WIFI still works but ...

AA83
Level 1: Cadet

Having problems with my land line.  Every time I try and call his number I get about 3 or 4 rings and then just hangs up.  I've been there and disconnected all phones etc so not a problem with the phones.  I've tried doing online support chat, online ...

broken_line
Level 1: Cadet

My elderly parents 90 (dementia) and 87 (carer) have been without a phone service for 6 days. They live in a rural area and carer got taken to hospital by ambulance after the line break, now at home recovering.Despite many hours and days online tryin ...

RichmondHELP
Level 1: Cadet

My elderly parents in their mid 80s have been without a phone service (it's NBN phone). Telstra were due to arrive to fix the problem and cancelled their appointment.From time to time they may need to call an ambulance and they can't, and my poor old ...

MPH11
Level 1: Cadet

Short version of a long story.Thursday 26 March landline, also used via ADSL Modem for internet working fine. No area outages either.Failed NBN technician installation --> dead, no dial tone,etc.Technician SMS claimed 'network failure'.1 Can't report ...

mon11
Level 1: Cadet

 need the phone i have unwell husband with dr calls online please help

whyisitsoslow
Level 3: Gumshoe

Just found out I can't upgrade my home phone to an NBN contract and I can't end an expired contract at their shop at Erina Fair. Just completely wasted a trip. I was told they couldn't do it at their shop but I had to do it over the phone What's the ...

Wilfred
Level 3: Gumshoe

I have a Telstra home phone which continually has a dead line. Note: we are in a NBN satellite location so phone does not go through any NBN connection. Incoming calls go to message bank, there is no dial tone on the phone and we can't ring out. This ...

ron50
Level 1: Cadet

Hi, as far as I know we have fibre to the node, copper to the pillar and pit and then from the pit to the residence, my question is can the NBN technician detect an open circuit in the house without having to check the pit and pillar connections?

Liz05
Level 1: Cadet

I have a Telstra Smart Modem, and just purchased the Panasonic handset. I've connected the handset to the Phone 1 green port on the modem. No green light for the phone on the modem. No splitter, no other connection from modem to phone. The handset sa ...

Rofensis
Level 2: Rookie

Is there a reliable test for inline filters?

JZJCWG
Level 1: Cadet

I'm about to get NBN connected and the NBN box will be no where near my base station so I need to connect it using DECT to my Fritzbox 7490 router. The Telstra long range 12850 is advertised as supporting DECT but there is nothing in the User Guide o ...

roselle
Level 1: Cadet

nbn is working well and nbn phone works fine apart from one problem.  After about 4 minutes on the phone, the other person’s voice fades, does not completely drop out.This happens regardless of whether I have made call or received call.  It appears t ...

kenhelmor
Level 2: Rookie

My landline home phone on the NBN goes to message bank after only 4 rings. I have tried extending the time to 45 seconds by ringing *9945#. The phone rings through OK and I then get the following automatic reply: "Your message bank is on or your ring ...

heaps14
Level 1: Cadet

Have just connected to NBN and everything is functioning as it should. However, our cordless handsets intermittently light up two or three times an hour for a few seconds. Does anybody experience the same thing or know why this occurs?

Steve1301
Level 1: Cadet

Hello, I have placed my order for an internet connection at my home, the installation would be completed by the 16/3/2020 but I've never receveid the modem and I am still waiting it, also I have called the customer service several time and they told ...

shiralee243
Level 1: Cadet

HI everyone,
problem with reliable landline service/voip- new NBN connection HTC Telstra back of house- mobile phone coverage very bad only 3G & 1 bar 4G not an option-
I need to have reliable phone in front part of house; dect phone connected to main ...

mtow6381
Level 1: Cadet

Can I use the Telstra 12750 dect 360 system on the NBN through the Telstra Gateway.

mon11
Level 1: Cadet

 need the phone i have unwell husband with dr calls online please help

OZnicky
Level 2: Rookie

I have cancelled my direct debit Please telstra fix my home phone I cannot receive or call from my home phone. My modern is Next Gen 2 and would around 6 years old.

Peedoffuser
Level 1: Cadet

I am trying to report that my fixed line home phone does not work, again! I have no mobile phone reception and rely on this phone for contact with the outside world. The service centre in the Philipines  is closed due to Covid-19 lockdown, and there ...

MH24
Level 2: Rookie

Hi There was a Telstra Tech in the pit outside my building yesterday and he appears to have disconnected my fixed phone line by accident. While he was working in the pit in the morning I had a few brief dropouts but as he departed I lost dialtone ent ...

tpirf
Level 1: Cadet

How many people in Watsons Bay cannot use their landline since this morning, Friday 27th March?

PatrickE
Level 1: Cadet

Just had my services movex to new address and changed tO NBN. Now I am not able to call my mobile phone form home line.Message saying not able to call this number from this number . Other calls are fine. Any ideas? Can not find any settings anywhere ...

Our community experts

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit