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Phil621
Level 1: Cadet

I can’t pair my cordless Telstra phone - a Technicolor TH89 - to my new Telstra Smart Modem. I have pushed the Pair button on the Modem, and selected register from the phone menu, and it registers, but the phone does not work and the light on the mod ...

Lila-29
Level 1: Cadet

Hi
Somehow call forwarding has been enabled on my home phone and I can’t turn it off. I’ve tried everything on your site but nothing works

TEML
Level 1: Cadet

Hello,In the last couple of days I have started receiving calls from this number - 0198339100 which contains Talking text messages. I rang Telstra support and the consultant said he would back to me within 5 days so he could research the issue <sigh> ...

DJP2
Level 2: Rookie

Hi all. I recently set up a Call guardian 302 for my mother and generally she's been delighted with it. However, recently various grandchildren have not been able to get through when calling from mobiles. They are repeatedly asked to announce their n ...

janwiseman
Level 2: Rookie
Stewballs
Level 1: Cadet

I want to transfer my business number to residential. I have been told that I can’t do it because it (presumably the transfer) can’t be verified. I can’t get an answer as to what this means and why the transfer can’t go ahead. Thnx for help

malcat
Level 1: Cadet

Have returned telstra display phone to telstra shop about 8 months ago when NBN was put on and are still being charged rental fee of $6.oo per month .  Have called 2 times to rectify this problem and nothing has changed .

Kiddie
Level 1: Cadet

Will I be able to keep the same landline phone number as it is a well known business phone number

KC9165
Level 1: Cadet

When will my landline be fixed it has been over 2 years now and I still do not have a reliable landline

TEML
Level 1: Cadet

Hello,In the last couple of days I have started receiving calls from this number - 0198339100 which contains Talking text messages. I rang Telstra support and the consultant said he would back to me within 5 days so he could research the issue <sigh> ...

janwiseman
Level 2: Rookie
Pusskat
Level 1: Cadet

i am on nbm and internet works. i thought it was the phone and brought a new one ( not from telstra) and it was still the same

Mexicana
Level 2: Rookie

I have no use for my landline anymore as the only people who call me are scammers and sales and survey people. I do have ADSL and NBN will not be near my home until later this year. What are the implications of cancelling my landline with Telstra, ap ...

austoz
Level 2: Rookie

Hi, I have just bought Telstra twin cordless phones Easy control 202 to replace a Panasonic phone that was destroyed by a lightning strike.I charged the phones overnight the first time as instructed. When I took handset 1 off the base the following d ...

Ramjet146
Level 1: Cadet

Since the NBN has been connected, our line line phone does not give a "Busy signal" to incoming calls if you are already on the phone. People just hear the phone ringing and presume that you are not at home. Yet as we are talking we hear a 'Beeping" ...

SueB64
Level 1: Cadet

Hi, I am at a loss as what to do. A huge gum tree fell in the park next door to me last Thurs and it got caught in my telephone cable and my cable snapped at the street pole and is now caught up in fallen tree and on the ground to my house for about ...

Pliny
Level 2: Rookie

My wife received a Telstra letter explaining that because we had been paying "HomeLine Mobile Value Pack $20" for many years that it was not compatible to our service and she has been given a very large credit on the latest bill. Question is can this ...

oates
Level 2: Rookie

Can I plug in the handset base to my Telstra NBMN modem?

purplekazz
Level 1: Cadet

Hi, Can you tell me please if there is any sort of program that recycles old landline telephones,e.g. wall phones as well as old phone cables and wall plugs? If so, would I be able to take them to the Morayfield Store?  Thanks for your help.

Lila-29
Level 1: Cadet

Hi
Somehow call forwarding has been enabled on my home phone and I can’t turn it off. I’ve tried everything on your site but nothing works

Stewballs
Level 1: Cadet

I want to transfer my business number to residential. I have been told that I can’t do it because it (presumably the transfer) can’t be verified. I can’t get an answer as to what this means and why the transfer can’t go ahead. Thnx for help

malcat
Level 1: Cadet

Have returned telstra display phone to telstra shop about 8 months ago when NBN was put on and are still being charged rental fee of $6.oo per month .  Have called 2 times to rectify this problem and nothing has changed .

csutak40
Level 1: Cadet

I have two Call Guardian phones.  The main one has lost its volume.   The caller can hear me, I can't hear them.  I have now discovered that I can hear them if I switch over to hands-free.  I tried swapping the battery with the other phone (that is w ...

Gezzza
Level 1: Cadet

I have lost the power adapter and I wish to buy I new one locally from jaycar or jb- hifi.so I am just needing the specs, I've already downloaded and read through the user manual but it doesn't mention the power

KSweety
Level 2: Rookie

Red light on modem turned red and flashes. I turn off modem. Turn back on. Get a solid blue light and line returns only to drop out within an hour. I do nothing and phone line returns only to drop out again. I do nothing. And it returns. This is cont ...

sutto1
Level 1: Cadet
dp43
Level 1: Cadet

when i try to redirect my landline *21..........# it says my voicemail service immediate feature is on.  This is only since connection to the NBN

Wire71
Level 1: Cadet

Hi Team, I have Foxtel and the telstra Velocity Equipment Power Supply failed a couple of weeks ago , so initially Foxtel came out to tell me it's a Telstra Equipment Issue. Foxtel escalated to telstra and a Telstra Tech guy came out and replaced the ...

Hafiz
Level 1: Cadet

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