CrowdSupport®
VGT
Level 1: Cadet

competing telecom providers

I have recently been contacted by Blaze telco offering a monthly home phone plan that is much cheaper than Telstra's plan that I am currently on, and offers better features. It claims that it uses Telstra's infrastructure and that any repairs needed will be undertaken by Telstra engineers. I have heard little about them and am wondering if anyone else knows anything.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
4 REPLIES 4
Level 22: Superhuman

Re: competing telecom providers

I'd go to Google and type in "Blaze Telecom".

Make up your own mind on the various feedbacks.

 

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


VGT
Level 1: Cadet

Re: competing telecom providers

Hi, have done that. Not much out there. Thought I would also try here.
Ben_F
Community Alumni (Retired)

Re: competing telecom providers

As a Telstra forum designed to assist Telstra customers, we won't generally be able to provide feedback or opinion on another company.

 

What I can tell you is that if you move to Blaze, you as a consumer have no direct business relationship with Telstra. You cannot ring Telstra and escalate faults or queries, and must rely on Blaze to do this for you.

 

As I always suggest, read any fine print and make sure you know what you are agreeing to, and get the offer in writing Smiley Happy

 

B.

----------------------------


New Users - Click Here!

amd1102
Level 1: Cadet

Re: competing telecom providers

So their claim that they are contacting my mother on behalf of Telstra is incorrect? If so, how did they get her account details of how much she pays each month?

If she changes to Blaze does she lose her Emergency listing?

tks

amd

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now