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JacquelineAnne
Level 1: Cadet

Set up my NBN but the handset that came with it is showing EST and I'm in WA. Can this be fixed? It's a 503 phone

bullockornis
Level 5: Eagle Eye

We have a home phone on NBN.I tried to set up home messaging today, a shot while ago, and it seemed to go okay.  I supplied a PIN and a name and so on. But then I read a page amongst the thicket that said no home messaging on NBN. And then I read a p ...

JacquelineAnne
Level 1: Cadet

Set up my NBN but the handset that came with it is showing EST and I'm in WA. Can this be fixed?

over60
Level 2: Rookie

I read recently that with all the scammers calling that Telstra was going to make having a Silent Line for a Home Phone a free service.  When will this be happening?  What exactly is a Silent Line?  If you have Silent Line:does your number appear in ...

Mattchez
Level 1: Cadet

Since switching to NBN our home phone has not worked. Our internet is working and all the lights on modem are green. I have reset modem numerous times and removed batteries on a new phone I purchased (thinking the old phone was the issue). Both phone ...

glenhuntly
Level 1: Cadet

For three weeks we have had no Telstra home landline (no dial tone, nothing) and an iiNET ADSL2 Internet service running at 2 kbps. We have had no contact at all from Telstra. No explanations, nothing. I have contacted Telstra twice with no result. P ...

AA15
Level 1: Cadet

i have seen add saying "Get unlimited international calls and texts from Australia to standard international numbers in 15 eligible destinations on our 24 month $99/mth and above Go Mobile Plus plans. will it include existing customers? if not why no ...

NF2
Level 1: Cadet

Hi My T-HUB 2 tablet is dead and won't charge. Can it be replaced by TELSTRA?

MountIsaKev
Level 2: Rookie

I have tried the Online Complaint Form on numerous occasions but it always returns an error therefore I am posting my complaint here.  I reported a fault with my phone line on Friday 22-12-2017 at 3.10PM Reference No. 166535145.
The outcome of the inv ...

Davo10
Level 2: Rookie

I have 2 T-voice handsets and both are having problems answering incoming calls both in the auto-answer and manual answer modes.  They won't auto-answer at all and I have to press the answer button several times and even then some times it answers an ...

NF2
Level 1: Cadet

Hi My T-HUB 2 tablet is dead and won't charge. Can it be replaced by TELSTRA?

RMB
Level 1: Cadet

I've recently connected to NBN and when the Telstra Technician came to install the Technicolor Modem he said If I purchase any DECT cordless phone it can connect wirelessly to the modem, which is perfect for me because I don't won't my phone near the ...

Frank_Family
Level 1: Cadet

Hello,I own a Uniden Premium Dect 3035 +2.There is a number that calls me on a regular basis that I would like to block.I haven't been able to find anything in the manual so I was hoping there was something I could do on the carrier side?Any help wou ...

Stirls
Level 5: Eagle Eye

Why can't I block a nuisance phone number from within my account?It seems ludicrous in this (supposedly) smart technology era (the NBN) that we have to call Telstra to get a number blocked!!

billygoat59
Level 2: Rookie

Hi allSomehow I had telstra Message Bank activated. Don't know how as I or my wife did not request it. Anyway I went to life chat and was instructed to ring #99# to turn off,which a recorded voice tells me it is turned off.If I ring 101 I am told no ...

nzfrank2
Level 2: Rookie

How can I have my listing on the whitepages removed?

I have joined Telstra last year and I'm sure I've chosen UNLISTED.

I called Telstra 2 months ago and not a single person in that contact centre has a clue - what actions were required from me.

Can som ...

marengohame
Level 2: Rookie

During outage 20 May, I asked Telstra to divert my home phone (NBN wireless) to my mobile. Does anyone know how / if I can undivert it myself? I have been on hold at Telstra for about an hour. 

Drew-commstech
Level 1: Cadet

Hi does anyone know if you can buy the Telstra T1000s handsets?

rj09
Level 1: Cadet

I all of a sudden have telstra message bank which I don't want, how do I get rid of it

PMG67
Level 2: Rookie

Just had my home phone service transfered to fibre to the node NBN. The phone plugged into the max 2 rings correctly ( ring ring space ring ring )but the phones connected via DECT ring continiously till answered. Is this normal?

JacquelineAnne
Level 1: Cadet

Set up my NBN but the handset that came with it is showing EST and I'm in WA. Can this be fixed?

Wanglese
Level 22: Superhuman

I received my new gateway today ( upgraded for free from my old 797 and 799MAX)   I was thinking this would be the final nail in the coffin for my T-Hub 2 which has worked forever. Nope, a bit of fiddling around by going to the "install" app on the T ...

Kinglegend
Level 1: Cadet

Hello.. LAN Line To Voip is my Goal. Where I Live Telstra Cannot Provide me with a service that I am looking for. As a result I am forced to move to another network. I want to be able to take my LAN number with me as a Voip Number. This will allow me ...

Paul461
Level 1: Cadet

Since connecting to the NBN 4 weeks ago my home phone (now VoIP) will not receive calls from mobile phones other than Telstra. When people call me from Optus/Vodaphone  etc mobiles my phone does not ring. My NBN provider is Exetel and they do not see ...

aus1160
Level 1: Cadet

Hi Guys, I am having an issue with the T Voice app for ipad, iphone, android phone and tablet.  (i am ussuming its not device specific) when i recieve a call I can answer on any device and it works fine, there is sound and all is well. but (there is ...

unsatified
Level 1: Cadet

why would anybody stay with Telstra when they offer a <removed>  phone and internet service, The dali Lama in Tibet has a better phone/internet service than I do.I live 2 klms from exchange, but you would think it was 20,000 klms  away.  Already ompl ...

jc8888
Level 1: Cadet

i received the nbn kit and installed the hands free phone in a separate room to the gateway, i cant seems to make the ringer tone work, any ideas re this

oey
Level 3: Gumshoe

You can install a Uniden DECT 1635 +2  base with 2 wireless hand helds and a Telstra Easy Control 202 base with 1 wireless handheld all running from Telstra Modem  F@st5355 which gives 5 telephones in the home....+ internet on NBN works perfectly wir ...

I am a Priority Assist customer and had Telstra around just last week.
All handsets have been working fine until yesterday.
I am getting messages on all 3 handsets stating Unable to call. Try again. When I press to make a call.
And trying anything to ch ...

Scotia
Level 1: Cadet

My patience is almost finished ---my phone is dead and has been for at least a couple of days--used your on line tool and they diagnosed an outage --rang 13 22 03 early this morning but still no joy.