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johnmienie1
Level 1: Cadet

home phone no dial tone

My home phone rings, but not able to answer. When trying to make a call, no dial tone.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: home phone no dial tone

Sounds like phone might be faulty. Have you tried another phone? Is your phone service provided by NBN or is still connected to a copper cables? (Handset plug into modem or is handset pligged into wall phone socket) if not on NBN it might be a high resitance cable fault. Check that there are no lose phone connections.

Suggest you try phone trouble shooting tool located on this site.

https://www.telstra.com.au/my-account/troubleshooting-tool

 

 

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