CrowdSupport®
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Highlighted
manly58
manly58
Level 1: Cadet
April

landline

i have requested to change my landline from  optus to telstra as i packaged this as part of broadband in the area.

Telstra have not given me the same landline number and i rang optus and they referred me to a site which was no help .

i rang telstra and they just referred me back to optus i just want to keep my same land line number as we have ageing parents that need to stay in touch 

help ?

  • 166 Views
  • 3 Replies
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
April

Re: landline

In response to manly58
What was the site they referred you to?
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
  • 1 Reply
0 Kudos
Like
Reply
Reply
Loading...
manly58
manly58
Level 1: Cadet
April

Re: landline

In response to Yastiandrie
optus referred me to www.optus.com.au/porting
but that appears to be for porting your phone too optus.
i want to port my landline from optus to telstra - just keep the same number please
  • 1 Reply
0 Kudos
Like
Reply
Reply
Loading...
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
April

Re: landline

In response to manly58
Yeah ultimately it is up to Optus to release the number for use. You're right about that link. If you're getting no joy from them you may need to go through their complaints process
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • LANDLINE

    Hi,We have arranged for the NBN to be installed in our home . we really dont want the land line whic ...

    Find out more

  • landline

    how can i tell if the number im ringing is still connected

    Find out more

  • LANDLINE

    After several frustrating weeks I finally have the NBN at my home and it is working but unfortunatel ...

    Find out more

  • Landline

    Our landline rings 18-20 times before accessing Messagebank.  Is there a code to shorten the ring du ...

    Find out more

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Telstra Home >
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now