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oscar15
Level 1: Cadet

nbn handset

Answered

the handset telstra supplied when the nbn was connected initially worked but since the node blew  up and required repair it has become unregistered.

I found the register area on the menu but it will not auto register and does not seem to have manual registration available.

NBN now restored but wireless handset remains unregistered (=useless)

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: nbn handset

Have you tried pressing the pair button on the gateway for at leas 5 seconds. The pair button should blink white for 2 minutes. During this time should be able to register the phone with the gateway. The pair light on gateway will turn green when phone is registered.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: nbn handset

Have you tried pressing the pair button on the gateway for at leas 5 seconds. The pair button should blink white for 2 minutes. During this time should be able to register the phone with the gateway. The pair light on gateway will turn green when phone is registered.

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