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tunny1
Level 1: Cadet

no caller id and private number displayed since nbn

since nbn we have no caller id, and our private number is now displayed on other phones,after 3 hours on phone with testra nbn tech, he said his superviser said everything was correct at their end, we need new phones,we have new phones, we tried other phones, still no caller id, and how can the phones be at fault when our private number is displayed on other phones, i logged in to telstra ac it says caller id off, how do we get it on ?

                                                                        

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1 REPLY 1
Level 23: Superhero

Re: no caller id and private number displayed since nbn

On the basis of what you have written, it seems reasonable to raise a complaint. Below is a link...

https://say.telstra.com.au/customer/general/forms/Email-Complaint

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50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
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