Level 1: Cadet

phone problem

I have had the nbn connected.The gateway router says it must remain on to use the phone.    But when i turn off the nbn connector at night,with the gateway router still powered,the phone light goes out and the phone is dead.  Does this mean I have to leave the nbn connector on also,or is there an alternative

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Level 25: The Singularity
Level 25: The Singularity

Re: phone problem

You have to leave the NBN hardware switched on as well, otherwise there is no internet connection for the phone to work on.

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