I bought a new smartphone Tuesday approx 3pm & I've been waiting since for Telstra to transfer my cell number from my old flip phone to the new one. Today is Saturday 9.20am, I was promised 24 hours to do it !!!
Good Guys in Bundaberg QLD have been trying every day & have been fobbed off each time. There are other servers.
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Sorry to hear of the delays with transferring your service. If this is ongoing still, please try our chat team here https://tel.st/gkgjk and we can check on the order placed.
Let us know if you have any trouble there
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