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Ninasmall
Level 1: Cadet

We’re saying thanks with 25GB bonus data

Answered
Hi, I got a SMS with 25GB for free. But it's not on my data bank? What can I do, to get it?
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Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: We’re saying thanks with 25GB bonus data

Hi Ninasmall,

 

The Telstra Pre-Paid team will have to look at your Account and see why it's not in your Data Bank.

 

You can contact them via Live Chat 

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

Or ring 132200.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: We’re saying thanks with 25GB bonus data

Hi Ninasmall,

 

The Telstra Pre-Paid team will have to look at your Account and see why it's not in your Data Bank.

 

You can contact them via Live Chat 

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

Or ring 132200.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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