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Level 1: Cadet

Hi all,I'm at my wit's end and my only option I see is to leave Telstra. I don't know what else to try.I have an LG G6 and Telstra pre paid.  My data connection is unbearably slow when in congested areas only. When I say slow I mean 6-7 minutes to op ...

Level 1: Cadet

Yesterday i signed up for box office. I watched a movie and all was great. Today i tried to watch another movie and on the screen it says " system maintenance, we are currently updating your movies store and will be back online shortly". I have been ...

Level 1: Cadet

I've been watching the games on NRL live but my data is still going up. I thought it was supposed to be data free. Now I've nearly used all my data up.

Level 1: Cadet

We have an LG mobile which has a pre-paid Telstra SIM that we use for one of our employees.  We want to change this SIM to an Aldi SIM with plan (still Telstra network) AND keep the number AND put the Aldi SIM in the employees name.  How do we go abo ...

Level 1: Cadet

Tablets, phones, laptops all connect fine in this location. 4 bars on SSID in list. Key is numbers with no spaces. Neither LG TV nor Tbox will connect to wireless. Any ideas?

Level 1: Cadet

Very annoyed - rented a bigpond movie that won’t load on my lg smart tv - all the forums give no help and the website says to call a number that’s closed. I expect a refund for this.

Level 2: Rookie

Just setup my LG G6 - all fine except:1.  I can call out / I can txt out 2.  I can receive txt but can't receive calls     (they are all going to voicemail)    And when I ring 101 -  I get a quick screen message flash up saying "call forward conditio ...

Level 1: Cadet

Have tried to download bigpond movies and have been charged for all 5 of them unknowingly without being able to watch them re error. I shouldnt have to buy a new tv because my LG may be too old. What other options do i have and how do i get reimburse ...

Level 1: Cadet

Hi I thought at first I forgot my password however after 3 months and now checking that I am using the correct password I know its not me. I have a post paid account and can no longer use PayPal to pay - I get presented with the login screen while us ...

Level 1: Cadet

When will Telstra be releasing software/security updates for both the G5 and G6 phones?  Would be good to be able to use Bluetooth again(!!!!) with the Android September security update.  Why is it that my budget LG K8 has this update but the flagshi ...

Level 1: Cadet

We have an LG mobile which has a pre-paid Telstra SIM that we use for one of our employees.  We want to change this SIM to an Aldi SIM with plan (still Telstra network) AND keep the number AND put the Aldi SIM in the employees name.  How do we go abo ...

Level 1: Cadet

with data connection turned off on new prepaid longlife LG K4 phone will I be charged for using my NBN Wi-Fi  ?

Level 1: Cadet

Dear Telstra Team

I would love to comment on a great consultant officer by the name of Arrian. My name is [Removed Personal Information] and I am a Alumni of University of Auckland. I am also a researcher of Pacific History and I currently live in C ...

Level 1: Cadet

Hey my LG G6 is stuck on a April security update. Any chance we may see a new update soon to 7.1 and June security update?

Level 1: Cadet

Bought a new Telstra prepaid SIM, activation confirmed  by Telstra, loaded credit and got  confirmed by Telstra. Went through the unlocking process with unlock code provided by original phone provider, phone showed "network unlocked"    However...... ...

Level 2: Rookie

Two days ago, my LG G4 died while on Facebook. First it froze, so I restarted with the power button, and it launched the logo, restarted itself several times more, and then turned off. I have tried removing the battery and the sim card several times. ...

Level 1: Cadet

My wife has been using my phone the last few months and today told me it wouldn't turn it. She said it tried to turn on, was stuck on the Google symbol and now won't turn on at all.
Has been on charge but the LED notification light does not go red or ...

Level 1: Cadet

If so, when?  Thinking of cancelling my note 7 replacement.

Level 1: Cadet

How do I remove voicemail from my plan 

Level 1: Cadet

Hi All,  just a question i'd like to ask the community before I Buy.  Do updates for this phone, when purchased through Telstra, get pushed through by Telstra, or Google? 

So when the next version of android comes out do i need to wait for Telstra to ...

Level 1: Cadet

So LTE is enabled and simcard is compatable ( it works on my galaxy j1). I have used telstra chat support, google searches etc... Can anyone help ?

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