Level 1: Cadet

4G usb modem

2 weeks ago my modem just stopped working. When plugged in it will not open bigpond manager automatically. I manually open the manager and it reads 'unable to detect any device'..??

Any suggestions? ?

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Level 16: Secret Agent

Re: 4G usb modem



Ok, remove the device and reboot.. uninstall the bigpond software and reboot


Now.. Download the latest version from here:


Install software and reboot.. Then insert device and wait for detection.. this could take a few minutes.. be patient!


hope this helps



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