Highlighted
Shirrelle
Level 1: Cadet

4g usb stick reactivation on second pc

Answered

G'day,

 

I have a question,

 

When setting up a usb internet stick on a second pc, it is asking to activate the account, if you proceed with it, it tells you that you need to deactivate the stick then activate it again?

 

What are we suppose to do to get it to work on both pc's?

 

Thanks Shirrelle.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: 4g usb stick reactivation on second pc

1. Go to the Connection Manager window.
2. Click on TOOLS tab.
3. On your keyboard, press and hold the SHIFT button.
4. While holding the SHIFT button, click on OPTIONS tab.
5. Click on DIAGNOSIS tab. Put a tick mark on the message that says 'Sign up has been completed.....'.

6. Click on OK button.

7. Click on Connect button and enjoy browsing :smileyhappy:

 

This should work for you.

If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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3 REPLIES
Level 23: Superhero
Accepted Solution

Re: 4g usb stick reactivation on second pc

1. Go to the Connection Manager window.
2. Click on TOOLS tab.
3. On your keyboard, press and hold the SHIFT button.
4. While holding the SHIFT button, click on OPTIONS tab.
5. Click on DIAGNOSIS tab. Put a tick mark on the message that says 'Sign up has been completed.....'.

6. Click on OK button.

7. Click on Connect button and enjoy browsing :smileyhappy:

 

This should work for you.

If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.
Technical Support
Technical Support

Re: 4g usb stick reactivation on second pc

Hi Shirrelle,

 

The steps provided by Kalak would work, but I would include that BigPond customers will also need to update the login details.

 

After you have ticked "signup has been completed", click on the Apply button, then the Account tab. Enter your BigPond account details and then OK and Connect.

 

 

 

 

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Shirrelle
Level 1: Cadet

Re: 4g usb stick reactivation on second pc

Thanks very much, that got us on the right track 

 

Cheers :-)

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