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Snuff4me
Level 1: Cadet

4g wifi

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Hi have just switched over from the 3G USB stick to the new 4g pocket wifi , it works fine apart from the constant disconnecting , but the real issue for me is the chewing up of my data, im on a 15g monthly plan and that's always been plenty for me, but now within 3 weeks I've hit my cap, why is this happening? Can other users in your area access your wifi.. Any info would be appreciated thanks.
2 ACCEPTED SOLUTIONS

Accepted Solutions
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: 4g wifi

If the device doesn't have a password, then yes.

 

It's also likely that you are able to view content faster, and this is why your limit is being used up (ie: your just using more then you thought). I've seen it happen personally in that regard.

 

B.

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Level 21: Augmented
Accepted Solution

Re: 4g wifi

Additionally, ensure you are turning your 'pocket wifi' device off when not in use. This helps minimise usage and increases the life of the device itself.
Lathania

_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.

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4 REPLIES 4
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: 4g wifi

If the device doesn't have a password, then yes.

 

It's also likely that you are able to view content faster, and this is why your limit is being used up (ie: your just using more then you thought). I've seen it happen personally in that regard.

 

B.

----------------------------


New Users - Click Here!

View solution in original post

Level 21: Augmented
Accepted Solution

Re: 4g wifi

Additionally, ensure you are turning your 'pocket wifi' device off when not in use. This helps minimise usage and increases the life of the device itself.
Lathania

_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.

View solution in original post

gagawrhgawhgawr
Level 1: Cadet

Re: 4g wifi

and while you are at it, I also find the Testra 4G wifi pocket "dongle" lovely when using but I have to recharge it every time I go to use it again, because, I think I am not successfully turning it off.There is no information in the PDF of instructions. Can anyone advise?

Telstra (Retired)
Telstra (Retired)

Re: 4g wifi

Hi,

 

To turn off the device you should just require to hold down the power button for a few seconds to power it off.

 

-Matt W

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