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I think it works best with an external antenna? i have 1 but the best set-up is with 2 antenna's outside,
Google MIMO to find out more on this?
I currently have only 2 bars & it only changes if not connected to outside antenna to 1 bar. it is very fast with 2 bars.
i have a lot of metal around me so my signal is poor BUT if the antenna is connected its fine. I think it may be the same if you were say in the 1st story trying to use it?
I am not a tech but fiddle to get the best out of it & i am still getting sattelite.....because this is too expensive & i qualify under the NBN scheme because it wont be fitted to my adress....there you are another option?????!!!!!!!!