Lenny8
Level 1: Cadet

Adelaide Hills outage ongoing!!

No Mobile signal for over 3 days. Now now home phone. Neighbours landline out for a week now!? Cmon Telstra, how can you break both services. Restoration looks like it will be wednesday!! Mobile and landline out for over a week in the hills where people really communications! Can you at least assure us that this is a priority!

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Support Team
Support Team

Re: Adelaide Hills outage ongoing!!

Hi Lenny.

 

Sorry that this is having such an impact on you and your neighbours.

 

I imagine that you have already checked our outages page https://tel.st/txxwv for information about this issue.

 

Given that your home phone is effected, I would suggest calling through to our fixed line tech support team on 132203, and they would be able to discuss this with you in further detail. 

 

 

Please let me know how you go with this.

 

-Kieran

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