Garry__
Level 1: Cadet

Can I send sms from my laptop and the mobile broad band sim

Hi Telstra,

 

Trying to find information about the mobile broadband sim card I just activated is turning out to be a deep hole.

I was able to send sms messages the last time I used the device. and was one of the features that I was using while on the road.

However, it seems that I can receive the sms messages but are unable to send them.

There is a helpful message in the telstra panel, it might help you answer this, "Unable to send message".

 

Thanks in advance.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Can I send sms from my laptop and the mobile broad band sim

Hi Gary__

 

I'm sorry to hear you've suddenly started having issues texting in this form and can appreciate that this would be frustrating.

 

I recommend calling our mobile faults team on 125 111 as they will be able to assist further regarding this.

 

Let me known how you go.

 

- Matty

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now