CrowdSupport®
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Level 1: Cadet

Can’t activate pre-paid SIM

Hi,

I completely understand how strained services are atm with Covid-19, but I bought a pre-paid SIM kit for a 4G broadband hotspot and I can’t get it activated. Does anyone know if I should continue to try or is there no hope of it being activated? I’m trying to homeschool my kids and all the resources are online... I’m using my phone as the hotspot but that isn’t ideal. Thanks 

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: Can’t activate pre-paid SIM

There is a problem with activations.

 

Try posting a message to Facebook or Twitter as consultants are monitoring both platforms.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 1: Cadet

Re: Can’t activate pre-paid SIM

Thanks Jupiter, I’ll give that a go and let everyone know if it works. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit