PSBEETLE
Level 1: Cadet

Email

Answered

We are looking at disconnecting our home broadband bundle but will still be keeping 2 mobile services with Telstra.  Will we loose our bigpond email address's if we disconnect our home broadband bundle.

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Email

You will lose the bigpond email addresses unless you tell the consultant when you organise the disconnection that you want to keep them.

You will then get the first 12 months of email service for free and then there is a fee (approx $78 per year from memory). The consultant can confirm the charges when you call.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Email

You will lose the bigpond email addresses unless you tell the consultant when you organise the disconnection that you want to keep them.

You will then get the first 12 months of email service for free and then there is a fee (approx $78 per year from memory). The consultant can confirm the charges when you call.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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