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Kaya1
Level 1: Cadet

Hello im trying to recharge my 4G mobile broadband number.

Answered

 please help.

1 ACCEPTED SOLUTION

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Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Hello im trying to recharge my 4G mobile broadband number.

Hi Kaya1,

 

Have a look in your Telstra My Account... if you see your mobile broadband service, after selecting the service you'll be able to recharge it there.

https://www.my.telstra.com.au/myaccount/home

 

If it's in your 24/7 App you'll be able to select the service and recharge it there also.

 

If you can't see it in either of these you can ring Pre-Paid on 1258880 (or 132200 and say Pre-paid). They'll be able to help you recharge your device.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Hello im trying to recharge my 4G mobile broadband number.

Hi Kaya1,

 

Have a look in your Telstra My Account... if you see your mobile broadband service, after selecting the service you'll be able to recharge it there.

https://www.my.telstra.com.au/myaccount/home

 

If it's in your 24/7 App you'll be able to select the service and recharge it there also.

 

If you can't see it in either of these you can ring Pre-Paid on 1258880 (or 132200 and say Pre-paid). They'll be able to help you recharge your device.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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