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lafite5
Level 1: Cadet

How do I recharge my prepaid 4G mobile broadband modem? I do not know the service number...

I purchased a recharge voucher today for my 4G telstra mobile b/band but can't seem to recharge it? I try to click on voucher but nothing happens.  how do I find the service number?

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: How do I recharge my prepaid 4G mobile broadband modem? I do not know the service number...

Hi lafite5,

 

The service number should be on the original packaging/documentation on your device. If you don't have any of that information then if you come through and speak with Pre-Paid Live Chat and they'll be able to find it for you.

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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