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bridie2
Level 1: Cadet

How do I transfer credit from Telstra 4G USB+ wifi toggle to new 4G wifi plus

I have an old Telstra 4G USB+ wifi plus dongle which will no long work but it still has $140 credit on it: how can I transfer this credit balance to new 4G wifi plus unit I brought?

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4 REPLIES 4
Level 24: Supreme Being
Level 24: Supreme Being

Re: How do I transfer credit from Telstra 4G USB+ wifi toggle to new 4G wifi plus

You can't transfer the credit could transfer the SIM to new modem which would transfer the old modems number and account to the new modem.

bridie2
Level 1: Cadet

Re: How do I transfer credit from Telstra 4G USB+ wifi toggle to new 4G wifi plus

Unfortunately SIM card from old dongle is different size to new new unit

JS35
Level 2: Rookie

Re: How do I transfer credit from Telstra 4G USB+ wifi toggle to new 4G wifi plus

Contact Telstra to request a SIM replacement for the old account.

It can also be done over the counter at a Telstra Shop.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: How do I transfer credit from Telstra 4G USB+ wifi toggle to new 4G wifi plus

You can go to a Telstra Store and ask them to transfer your number and account to a new SIM.

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