Level 1: Cadet

Level 2 support

does anyone know if Level 2 support is available at weekend

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 22: Superhuman
Level 22: Superhuman

Re: Level 2 support

What kind of level 2 support?
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Support Team
Support Team

Re: Level 2 support

Hey LotusO, welcome to CrowdSupport.


@343GuiltySpark is right, Level 2 Support can mean escalated support in any area, for any service. We'll need more information of what it is you're needing help with to be able to answer that.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more