zuiko
Level 1: Cadet

MIMO/diversity support required for LTE?

Answered

We export our industrial product to Australia that currently contains a HSPA+ 3G modem.

 

In preparation for developing a LTE 4G product, one of our suppliers warned us that in Australia MIMO/diversity is not an option but a requirement with Telstra.

 

I am familiar with the technological benefits with MIMO, but denying access to the network for non-MIMO devices is an unexpected strategy.

 

Is our supplier correct, or should we not worry about this?

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Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: MIMO/diversity support required for LTE?

Telstra wholesale would be better to try and contact I think as they are essentially the owners of the mobile network
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Run a Modern Retail Business with Neto Point of Sale

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3 REPLIES
Level 22: Superhuman

Re: MIMO/diversity support required for LTE?

All of Telstra's mobile broadband products and hybrid modems are MIMO. However I cant say for certain if every device requires MIMO. Its not likely your question will be able to be answered here as crowd support is mainly support for level 1 technical issues. You'd need to contact Telstra directly to find out more about specifications for devices on the network.
I personally use NBN FTTP 100/40 on the Smart Modem Gen 2 with Smart Home and the Telstra TV 2
On the go and at home my Mobile connects to Telstras 4G network.

I am a Telstra Employee working for Telstra Platinum in Consumer, Small Business & Smart Home

I'm not here in an official capacity. My opinions are my own and not that of Telstra's.

For official support, start a secure chat here or you can raise a complaint here.
zuiko
Level 1: Cadet

Re: MIMO/diversity support required for LTE?

Thank you for replying to my question.

When I contacted Telstra they instructed me to post this question here in crowd support, which was a surprise. Not being familiar with Telstra, I did just what they told me to do...

I will try to contact them again.
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: MIMO/diversity support required for LTE?

Telstra wholesale would be better to try and contact I think as they are essentially the owners of the mobile network
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Run a Modern Retail Business with Neto Point of Sale

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