Solved: Mobile Broadband - Telstra Crowdsupport - 772468

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Mobile broadband usb+wifi plus....hvnt used it in ovr 8-10mnths, hw do i recharge, my telstra24/7 acct says number is registered, a/c hs dropped my 24/7 app, i cant reload a/ to recharge.....does it deactivate aftr not using it or data runs out.....cheers

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In response to cafemax

Your SIM is deactivated after 3, 6 or 12 months to recharge, depending on your Pre-Paid offer.

See https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/pre-paid-expiry-periods

You could by a new prepaid SIM starter kit which usually gives you more data per dollar than a recharge.

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Accepted Solution

In response to cafemax

Your SIM is deactivated after 3, 6 or 12 months to recharge, depending on your Pre-Paid offer.

See https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/pre-paid-expiry-periods

You could by a new prepaid SIM starter kit which usually gives you more data per dollar than a recharge.

View solution in original post

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