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Jet761
Level 1: Cadet

Mobile broadband plan confusion

Hi I am having a bit of trouble understanding the difference in pricing between the mobile broadband options on offer.

 

I have been paying $150/month for 50Gb ($3/Gb) for over  a year. When my contract expired I was offered 80Gb for the same price ($1.87/Gb).  I am unable to get ADSL and already have satellite NBN, 120Gb for $49/month ($0.41/Gb)

 

Today I recieved an offer from Telstra to pre order the new iPhone8 with one option including 60Gb of data and the phone,for $129/month or 100Gb of data and phone for $199/month. The 2Gb plan costs $87 so it is not too big an assumption to say the 60Gb is only costing $42 ($0.70/Gb) or 100 Gb is $112 ($1.12/Gb). There is a 30Gb option for the same $129 ($1.4/Gb) so the 60Gb offer is exceptional. 

 

On the mobile broadband page the plans are still sitting on 20Gb for $70 being the highest available Gb plan ($3.5/Gb). 

 

Could someone explain why there is a $2.80/Gb spread in price for the same service from the same company?

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4 REPLIES 4
Level 24: Supreme Being
Level 24: Supreme Being

Re: Mobile broadband plan confusion

Was the offer made via a cold call from 'Telstra'? (TSA Group). Their offers are potentially different to the ones telstra provides

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Jet761
Level 1: Cadet

Re: Mobile broadband plan confusion

The offer came via the 24/7 app and linked back to the Telstra website. 

Level 24: Supreme Being
Level 24: Supreme Being

Re: Mobile broadband plan confusion

having a look no the site they seem to be special pre-order deals

 

Samsung note8 pre order has the same deal

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Level 23: Superhero

Re: Mobile broadband plan confusion

Usage profiles are different.

Average usage at a certain tier/spend level for a mobile phone is going to be lower than a 'home mobile broadband' connection. This makes the economics of the underlying plan different.

Plans are based around X customers using an average of Y% of the actual usage each month.

Also, mobile phone services generate revenue with incoming calls from other providers, mobile broadband services do not.
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