If I go to 'My Account' and select my 'Pre-Paid', I see that I have 'Credit remaining $50 plus bonus and packs'. If I click through on 'Credit Remaining', I see I have '$50 reaining' but only '2.64 GB remaining'. (Last recharge was $50/4G)
If I have $50 remaining, I should have 4G data remaining, or, If I have 2.64G remaining, I should have around $33 credit remaining?
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Without knowing which prepaid service and offer you're referring to I'm unable to provide clarification, but feel free to speak with our Pre Paid team directly just here: http://tel.st/nxzt and we can look into the specifics with you.
I have the answer! It appears the 'Credit' has nothing to do with value remaining on your last recharge. It is a 'credit' which allows a user to continue using the device at $2/MB rate till used.
This is apparently a 'change' from the previous 'Offer' where there was no 'Credit' component.
It is not explained on the web site @ https://www.telstra.com.au/broadband/mobile-broadband/prepaid clearly for those moving from the previous 'offer'.
There should be an extra line for 'Standard' price as well as the 'Recharge Credit ' line. After all, Telstra might become generous, , and offer $100 credit on a $50 recharge considering how expensive the rate is.